Offer summary

Qualifications:

Experience in general marketing or customer success storytelling, preferably through internships or full-time roles., Strong project management skills with familiarity in tools like Asana, Notion, or Trello., Exceptional interpersonal skills, including clear communication and relationship-building abilities., A proactive mindset with excellent organizational skills and experience in coordinating marketing campaigns..

Key responsibilities:

Run third-party review generation efforts for AdRoll and RollWorks.

Support the development of customer success case studies from recruitment to execution.

Assist in tracking and managing the customer advocate pipeline.

Collaborate with internal teams to coordinate customer-related event marketing logistics.

Job description

NextRoll’s Brand Marketing team is seeking a Customer Marketing Coordinator (Temporary position) to support positioning our brands (AdRoll, our B2C division and RollWorks, our B2B division) as leaders in the digital advertising market to realize NextRoll’s vision to be an industry leader in creating lasting connections between brands and consumers through advertising. You will play a critical role in realizing this vision by executing programs for customers to share their success stories in the digital advertising market across 3rd party reviews, customer success case study stories, referenceable logos, and customer references. The work you do as Customer Marketing Coordinator: Brand Advocacy reporting to the Sr. Customer Marketing Manager will directly influence revenue outcomes for NextRoll.

This is a temporary full-time position open to US Remote locations and scheduled to end December 2025.

Not confident that you check all the boxes? Please apply! We’ll review your application for other opportunities. We're always on the lookout for talented people and we're committed to developing each employee's career with over 1,800 training classes offered every year.

The Impact You Will Make:

Run third-party review generation efforts for AdRoll on G2 Crowd, the Shopify App Store, WooCommerce, and Digital Markets, and for RollWorks on G2 Crowd and Digital Markets.
Support the development of customer success case studies, from identifying and recruiting candidates to content creation, production, and go-to-market execution.
Assist in tracking and managing our customer advocate pipeline.
Develop integrated customer advocacy content to enhance Sales, Customer Success, and Account Management interactions while amplifying the impact of Marketing campaigns.
Collaborate with internal teams to coordinate Customer-related event marketing logistics.
Build and maintain relationships with customers, fostering a strong network of brand advocates.

The Skills You’ll Bring

Ability to work a full-time schedule M-F.
Experience in general marketing, customer success storytelling, event organization, project execution, or other related experience through full-time work or internships.
Strong project management skills, with experience using tools like Asana, Notion, Trello, or similar platforms.
Exceptional interpersonal skills, including relationship-building, active listening, clear verbal and written communication, empathy, and teamwork.
A collaborative mindset with a proactive approach to problem-solving.
Excellent coordination and organizational abilities, with experience coordinating the execution of marketing campaigns that drive business impact.
Bonus points for experience in data tracking and analysis, maintaining data hygiene, customer success, content creation, or familiarity with Salesforce.

Additional Information:

Minimum salary of $20/hr to a maximum salary of $25/hr + benefits.

The range provided is NextRoll’s reasonable estimate of the base compensation for this role. The actual amount will be based on job-related and non-discriminatory factors such as location, experience, training, skills, and abilities. Consult with your Recruiter during the initial call to determine a more targeted range based on these job-related factors.

Benefits and perks:

Competitive pay and fully covered medical
Join a community of fellow Rollers as a member of one of our Employee Resource Groups
Ample opportunities to volunteer with local organizations with NextRoll Gives Back
For additional benefits not mentioned, visit our Careers page

About NextRoll:

NextRoll is a marketing technology company delivering products ambitious marketers use and rely on to grow their businesses. Powered by machine learning and integrated data platforms, NextRoll’s technology serves tens of thousands of businesses globally through its two business units: RollWorks, an account-based platform for business-to-business marketing and sales teams, AdRoll, a marketing and advertising platform for direct-to-consumer brands. NextRoll is a privately-held, remote friendly company headquartered in San Francisco, CA with additional offices in New York City, Dublin and Sydney. To learn more visit nextroll.com.

We are committed to building diverse teams of “Rollers” and are proud to be an equal opportunity employer. Learn more about our DEI impact via our DEI Annual Report on our Culture page. All applicants will receive consideration without regard to race, color, ancestry, sex, religion, gender, gender identity or expression, sexual orientation, marital status, national origin, citizenship, genetics, disability, age, veteran status or other characteristics. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To request reasonable accommodation, contact candidateacommodations@nextroll.com.

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