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Customer Service Representative

Work set-up: 
Full Remote
Contract: 
Full time
Experience: 
Junior (1-2 years)
Work from: 
Anywhere

Offer summary

Qualifications:

Excellent verbal and written communication skills., Prior experience in customer service or a related role., Proficiency in using customer support tools like Tawk or Zoho., Strong problem-solving skills and a customer-first mindset..

Key responsibilities:

  • Serve as the first point of contact for customers.
  • Assist customers with inquiries and resolve issues.
  • Ensure a smooth user experience and maintain customer satisfaction.
  • Handle multiple inquiries efficiently and professionally.

AirtimeFlip Technology Limited logo
AirtimeFlip Technology Limited
11 - 50 Employees
See all jobs

Job description

This is a remote position.

We are looking for a Customer Service Representative to join our team remotely. In this role, you will be the first point of contact for our customers, assisting them with inquiries, resolving issues, and ensuring a smooth user experience. Your goal is to provide exceptional support and maintain customer satisfaction.




Requirements
  • Excellent verbal and written communication skills.
  • Prior experience in customer service, support, or a related role.
  • Ability to handle multiple inquiries efficiently and professionally.
  • Proficiency in using customer support tools like Tawk, Zoho, or similar.
  • Strong problem-solving skills and a customer-first mindset.
  • Must have a stable internet connection and a quiet workspace.


    • Benefits
  • Fully remote – work from anywhere.
  • Career growth opportunities.
  • Flexible work schedule.
  • Paid training and development programs.


    •

    Required profile

    Experience

    Level of experience: Junior (1-2 years)
    Spoken language(s):
    English
    Check out the description to know which languages are mandatory.

    Hard Skills

    Case Management Tools

    Other Skills

    • Customer Service
    • Communication
    • Problem Solving
    • Time Management
    Are you interested?

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