Offer summary

Qualifications:

Fluency in written and oral English is essential., Experience in telemarketing or customer service is preferred., Ability to make 60 to 100 calls per shift., Proficient with using a laptop or desktop computer and internet connection..

Key responsibilities:

Deliver scripted talks to promote products or services.

Answer customer inquiries regarding products and pricing.

Maintain records of customer interactions and follow up for potential sales.

Complete customer surveys to gather information about potential customers.

We are software distributors of different brands with over 20 years of experience.We provide the best solutions in cybersecurity and 3D Software to help our resellers with:- Profitable business,-Training and technical support,-Resources, marketing and commercial materials for the demand of your customers and/or your commercial agents.What we do?-Software DistributionAn interesting portfolio of brands according to different markets. We will analyze together which solutions are indicated to incorporate into your enterprise and thus be able to offer them to your client portfolio.- TrainingWe train the team in 3D design software and computer security to enhance their capabilities and be able to resolve any queries that may arise when using the products.- Cybersecurity and consulting.We cover all business needs in terms of cybersecurity and implementations.IT Support - Help Desk for our resellers and their customers.Our portfolio includes brands such as: V-Ray, Keyshot, Lumion, Toon Boom Animation, Solidworks, Vectorworks, Avast, AVG, Comodo and many others.

Job description

This is a remote position.

Delivering scripted talks that describe the company’s products or services, a political talking point or charity appeal to persuade potential customers or donors
Explaining products and product prices
Answering customer information about products, a charity or political beliefs
Obtaining customer information such as name and address for shipping products or delivering services
Keeping track of customers that have been contacted and those who do not want to be contacted in the future
Following up on previous customers for potential sales
Maintaining records of customer contacts
Completing customer surveys to obtain information about potential customers