Sr. Delivery Manager, ERP Solutions

About Rimini Street, Inc.

Rimini Street, Inc. (Nasdaq: RMNI), a Russell 2000® company, is a global provider of end-to-end enterprise software support and innovation solutions and the leading third-party support provider for Oracle, SAP and VMware software. The Company offers a comprehensive portfolio of united solutions to run, manage, support, customize, configure, connect, protect, monitor, and optimize enterprise application, database, and technology software. The Company has signed thousands of contracts with Fortune Global 100, Fortune 500, midmarket, public sector and government organizations who selected Rimini Street as their trusted, proven mission-critical enterprise software solutions provider and achieved better operational outcomes, realized billions of US dollars in savings and funded AI and other innovation investments.

ABOUT THE ROLE

Rimini Consult is seeking an experienced Sr. Delivery Manager to lead the successful execution of ERP implementation projects for our clients. This role requires a strong background in IT project delivery, excellent consulting skills, vendor management, and professional services leadership. The ideal candidate will be responsible for overseeing the end-to-end project lifecycle, ensuring quality execution, managing client relationships, and optimizing resource utilization through strategic vendor partnerships. He/she is expected to partner with existing internal and external subject matter experts in various technologies

KEY RESPONSIBILITIES

ERP Project Delivery & Execution

• Oversee the full lifecycle of ERP implementation projects, ensuring they are delivered on time, within scope, and on budget.
• Define and manage project plans, timelines, milestones, and deliverables, ensuring alignment with business and client objectives.
• Identify and mitigate risks and issues that could impact project success.
• Ensure adherence to best practices in ERP project management methodologies (Agile, Waterfall, or hybrid).
• Collaborate with functional and technical teams to drive successful solution delivery.

Vendor and Resource Management

• Build and maintain relationships with on-demand resource providers, and ERP consulting partners.
• Oversee vendor selection, contract negotiation, and performance management to ensure optimal resource allocation.
• Manage staffing models, ensuring the right mix of internal, contractor, and partner resources for each project.
• Monitor vendor performance and ensure compliance with Rimini standards, and project commitments.

Stakeholder and Client Engagement

• Act as the primary point of contact for customers, ensuring excellent communication and client satisfaction.
• Facilitate executive reporting, status updates, and risk reviews for internal and external stakeholders.
• Work closely with sales and pre-sales teams to support proposal development, SOW creation, and resource planning.
• Drive continuous improvement initiatives to enhance project delivery efficiency and customer experience.

REQUIRED QUALIFICATIONS AND SKILLS

Technical and Delivery Expertise

• 10+ years of experience in IT project management, ERP implementations, and professional services delivery.
• Strong understanding of ERP platforms (SAP, Oracle, Microsoft Dynamics, Workday, or others).
• Familiarity with cloud-based ERP solutions and integrations.
• Proven track record of delivering complex, multi-vendor ERP projects successfully.
• Proficiency in project management tools (e.g., Jira, MS Project, Smartsheet, or similar).
• Demonstrated experience building and scaling project management processes for new or ambiguous areas.
• Experience in a variety of delivery methodologies including Waterfall, Agile, SCRUM, Hybrid

Vendor and Resource Management

• Experience managing third-party vendors, contractors, and offshore teams.
• Strong negotiation skills and ability to manage contract terms and vendor SLAs.
• Experience working with staff augmentation models, consulting firms, or partner ecosystems.

Language and Soft Skills

• Fluent in Korean and English.
• Strong leadership and stakeholder management skills, with the ability to influence at all levels.
• Excellent communication, problem-solving, and conflict-resolution abilities.
• Ability to work in a fast-paced, dynamic environment and manage multiple projects simultaneously.
• Strategic mindset with a focus on continuous improvement and operational efficiency.

PREFERRED CERTIFICATIONS

• PMP, PRINCE2, or Agile certifications (Scrum Master, SAFe, etc.).
• ERP-specific certifications (SAP, Oracle, Microsoft, Workday, etc.).

Location

• Remote - S. Korea

Why Rimini Street?

We are looking for talented, passionate people to help us build our future at Rimini Street. We hire only the best, the most extraordinary professionals and provide compensation, bonuses, and benefits to match the skills of our top-performing team members. Do you thrive in a fast-paced environment, enjoy growing together, and get excited about learning new skills? Are you looking for an opportunity to make a true impact as part of a team of extraordinary professionals? This is the place for you.

Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs: 

• Company
  • We dream big and innovate boldly.  

• Colleagues
  • We work with extraordinary people who create a culture of mutual respect and collaboration. 

• Clients
  • We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service. 

• Community 
  • We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we’ve made positive impacts in six continents for over 425 charities.

Accelerating Company Growth

• Nasdaq-listed under ticker symbol RMNI since October 2017 
• Over 5,800 signed contracts to date, including Fortune 500 and Global 100 companies
• Over 2,000 team members in 23 countries
• US and international recognition for industry leadership and philanthropic efforts. See all of our awards and recognitions here: https://www.riministreet.com/company/awards/ 

Rimini Street is committed to creating a diverse and inclusive environment and is proud to be an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, national origin, sexual orientation, gender or gender identity, disability, protected veteran status, or any other characteristic protected by law. 

To learn more about how Rimini Street is redefining the enterprise software support industry, visit http://www.riministreet.com 

Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources.  Unsolicited resumes will be ineligible for referral fees.