Offer summary

Qualifications:

High School Diploma required., 1-2 years of experience in customer service or order processing., Proficiency in Microsoft Office and familiarity with proprietary order entry systems., Strong attention to detail and excellent problem-solving skills..

Key responsabilities:

Process customer advertising and listing requirements with precision.

Create and maintain customer records, including billing and advertising.

Ensure compliance with advertising rules and regulations.

Communicate effectively with internal and external customers.

Job description

Business Services Representative

About the Role

Term: 1-Year Contract

Are you detail-oriented with a passion for accuracy and customer service? We are seeking a Business Services Representative to join our team! In this role, you will be responsible for processing all customer advertising and listing requirements with precision and efficiency.

Key Responsibilities

Create, maintain, and analyze customer records, including listings, billing, advertising, and display.
Ensure adherence to advertising rules and regulations for both print and electronic products.
Process sales commissions in line with company policies.
Meet performance targets by ensuring timely and accurate processing of work.
Communicate effectively with internal and external customers.

Qualifications & Experience

Education: High School Diploma required.
Experience: 1-2 years of experience in customer service or order processing.
Technical Skills: Proficiency in Microsoft Office (Word, Excel, PowerPoint, Access) and strong familiarity with proprietary order entry systems.
Languages: Strong English communication skills. French language is an asset.

Soft Skills