Offer summary

Qualifications:

Bachelor’s degree in Marketing, Sales, or Customer Service preferred or equivalent experience., Sales/Marketing experience in the Automotive industry is preferred., Proficient in Microsoft Office applications including Word, Excel, PowerPoint, and Outlook., Strong writing and presentation skills are essential. .

Key responsabilities:

Serve as the primary contact for customers in an assigned region, building strong relationships with dealers.

Educate dealers on program offerings and assist them in achieving their marketing goals.

Create and maintain marketing plans for dealers, presenting trends and suggestions to improve performance.

Document dealer communications and produce periodic reports on dealer performance.

Job description

Job Title:

Associate, Marketing Solutions

Job Description

MARKETING CONSULTANT

The Marketing Consultant is the primary contact with customers within an assigned region/zone. Perform marketing, sales and consulting functions via telephone and computer to develop, implement, maintain and enhance assigned Dealer marketing and customer attainment and retention goals.

The Marketing Consultant is the primary contact with customers within an assigned region/zone. Perform marketing, sales and consulting functions via telephone and computer to develop, implement, maintain and enhance assigned Dealer marketing and customer attainment and retention goals.

Essential responsibilities:

Build strong sales and consultative relationships with assigned dealer base through an in-depth program knowledge, a pleasant demeanor and a positive attitude.

Educate and inform dealer base on current program offerings and services, encourage enrollment, offer consultation regarding current dealer product/service selections and assist dealers with achieving marketing goals.
Create, update and maintain marketing plans for individual dealers in order to minimize risk and maximize performance. Present Marketing plans, trends, and additional suggestions to client/dealers.
Review changes to the marketplace and industry and assist dealer base in adjusting marketing plans.
Maintain detailed documentation of dealer communications, including customer service opportunities and complaints, in the Contact Manager system.
Edit and proof dealer communications.
Maintain accurate dealer information, data, pricing, list maintenance, customer maintenance.
Maintain calendars and timelines for assigned marketing initiatives.
Promote customer acquisition, retention and response while improving brand awareness and return on investment for client.
Assist in the creation and development of processes and procedures.
Produce periodic reports and recommendations regarding performance status of dealer base.
Implement quality control process for marketing materials, dealer selections and dealer originated copy.
Assist in the resolution of data issues.
Travel may be required.

Education/Knowledge:

Bachelor’s degree (BA or BS) from an accredited four-year college or university preferred or equivalent experience in Marketing, Sales and/or Customer Service.

Experience / Skill:

Sales/ Marketing experience in an Automotive industry preferred.
Must be able to write reports and business correspondence and have the ability to effectively present the information to management or customers.
Ability to multi-task.
Must be able to work with all levels and backgrounds in a diverse workforce.
Knowledge of Microsoft Office specifically including Word, Excel, PowerPoint, Outlook, Access.

Desired skills include: Experience with Direct Marketing, experience creating/implementing marketing plans.

The base pay range for this position is $20- $22 hourly, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days. The deadline to apply for this position is Mar 31.

Location:

USA, OH, Work-at-Home

Language Requirements:

Time Type:

Full time2025-04-24

Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.

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Concentrix is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets.

For more information regarding your EEO rights as an applicant, please visit the following websites:

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