Sales Support Associate

Overview:

Company Description 

At Quest, we create and manage the software that makes the benefits of new technology real. Companies turn to us to manage, modernize, and secure their business, from on-prem to in-cloud, from the heart of the network to the vulnerable endpoints. From complex challenges like Active Directory management and Office 365 migration to database and systems management to redefining security, and hundreds of needs in between, we help you conquer your next challenge now. 

We’re not the company that makes big promises. We’re the company that fulfills them. 

We’re Quest: Where Next Meets Now. 

We have an opportunity for an Sales Support Associate Panama City, Panama

Why work with us! 

-Life at Quest means collaborating with dedicated professionals with a passion for technology. 

-When we see something that could be improved, we get to work inventing the solution. 

-Our people demonstrate our winning culture through positive and meaningful relationships. 

-We invest in our people and offer a series of programs that enable them to pursue a career that fulfills their potential. 

-Our team members’ health and wellness is our priority as well as rewarding them for their hard work. 

This is a remote position located in Panama

What You'll Be Doing

-Provide business support for internal teams to ensure efficient completion of requests. Includes but not limited to building complex quotes (Enterprise License Agreements, Compliance, Upgrades, Swaps), & confirming suitability of order documentation
-Coordinate with other departments to secure needed deliverables
-Coordinate with Legal team to ensure documents are up to date and applicable
-Communicate clear instructions to internal teams to educate on our processes/procedures
-Provide world class customer service to both our internal and external customers

Skills Needed For the Role

-Undergraduate degree or equivalent, plus 1+ years related experience in similar position supporting sales organization (Sales Support, Sales Operations, Order Management, Finance)
-1+ years of experience building quotes with Salesforce CPQ or Steelbrick CPQ
-Fluent in English.
-High attention to detail & multitasking is a must. Strong organizational skills
-Ability to prioritize objectively and time management.
-Ability to work in a high pressure and fast changing environment
-Able to work independently as well as within a team.

-Pro-active work style with the desire to optimize internal processes
-Proficiency with common business software applications such as MS Office products: Excel, PowerPoint, Outlook.
-Standard West Coast office hours (9:00am-6:00pm EST) with the expectation that extra hours will be required around our busiest times of the month/quarter/year.

What would make you Stand Out from the Crowd

-Superior writing and communication skills

Quest is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.  

Come join us. For more information, visit us on the web at Quest Careers | Where next meets now. Join Quest.

Job seekers should be aware of fraudulent job offers from online scammers and only apply to roles listed on quest.com/careers using our applicant system. Note: We do not use text messaging or third-party messaging apps like Telegram to communicate with applicants, so please exercise caution if you are approached in this way and only interact with people claiming to be Quest employees if they have an email address ending in @quest.com.

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