Estonian Speaking Customer Support for Transportation Services Department

Patrique Mercier Recruitment is pleased to offer an exciting opportunity for an Estonian Speaking Customer Support representative within our Transportation Services Department. This role is perfect for those looking to leverage their language skills in a dynamic environment while assisting clients with transportation inquiries. As a key member of our team, you will provide top-notch customer service, helping clients navigate our services efficiently. If you are fluent in Estonian and passionate about customer support, we encourage you to join us!

Responsibilities

• Provide exceptional customer support through various channels including phone, email, and chat in Estonian.
• Assist customers with inquiries related to transportation services.
• Effectively address and resolve any customer issues or complaints.
• Guide customers through processes and ensure a seamless experience.
• Maintain accurate and detailed records of customer interactions.
• Collaborate with other team members to continually improve service offerings.

Requirements

• Fluency in Estonian (both spoken and written) is essential.
• Strong communication and customer service skills.
• Prior experience in customer support or similar roles is preferred.
• Problem-solving skills with a focus on customer satisfaction.
• Ability to work well within a team and adapt to changing environments.
• Familiarity with customer service software and tools is a plus.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• Transportation Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training