Offer summary

Qualifications:

Experience with School and/or MAT Finance systems is essential., Candidates should have a background as school bursars, business managers, or finance managers., High motivation and a positive attitude are required., Willingness to learn and adapt to software changes is important..

Key responsabilities:

Manage customer relationships and ensure satisfaction with finance systems.

Provide support and guidance to clients using the software.

Facilitate training sessions for users to enhance their understanding of the system.

Collaborate with internal teams to improve software based on client feedback.

Trusted by over 1.5 million users, Bromcom have been connecting the dots between data, people, and outcomes for the last 35 years. Our award-winning IT solutions have been developed and refined to give everyone in the education community the ability to harness the power of data. Whether you’re the CEO of a 50-school trust or a Learning Support Assistant, we equip you with all the information you need to maximise your output, and that of your student population. Secure cloud-based functionality provides you total access to the entire Bromcom system, wherever you are. Check out our tailored dashboards, classroom registers and office productivity tools in-house or in your own house. At Bromcom, we never stop innovating. It is our strong belief that our product is better with customer input. Ultimately, our pioneering solution would not be where it is without the insight of industry leaders and education professionals. We love what we do and will continue to create bespoke products which can be utilised by Schools, Multi-Academy Trusts and Local Authorities, nationwide.

Job description

Customer Success Manager – Finance

Market Leader in Ed Tech

An outstanding opportunity to join a leading Finance and Management Information System (MIS) provider for schools and MATs.

We are looking for individuals with experience of using School and/or MAT Finance systems - for example school bursars, business managers or finance managers who are seeking a career change.

It is important that candidates are high motivated, positive and willing to learn and adapt as the software changes and improves.

Required profile