Centralized Disclosure Desk Supervisor (Remote Opportunity)

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.

Regions is dedicated to taking appropriate steps to safeguard and protect private and personally identifiable information you submit. The information that you submit will be collected and reviewed by associates, consultants, and vendors of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used for marketing purposes, sold, or shared outside of Regions unless required by law. Such information will be stored in accordance with regulatory requirements and in conjunction with Regions’ Retention Schedule for a minimum of three years. You may review, modify, or update your information by visiting and logging into the careers section of the system.

Job Description:

At Regions, the Loan Fulfillment Closing Supervisor leads a team responsible for working with a closing agent, attorney or title company, fulfillment and production team members to facilitate loan closings.

Primary Responsibilities

• Supervises the administration and coordination of all loan closing activities including issuing disclosures, funding, and document preparation
• Monitors the day to day activities of loan closing to ensure procedures are accurately and efficiently carried out
• Manages metrics established for the team and ensuring individuals are performing to expectations
• Resolves any escalated issues, answers questions, and performs quality checks
• Participates in recruiting activities including interviewing and hiring new associates
• Promotes the development of associates through career conversations and the creation of individual development plans
• Completes performance reviews of staff
• Coaches, counsels, and disciplines staff
• Implements department policies and procedures

This position is exempt from timekeeping requirements under the Fair Labor Standards Act and is not eligible for overtime pay.

This position is incentive eligible.

Requirements

• High School Diploma or GED with five (5) years of closing or related work experience
• Or Bachelor’s degree with one (1) year of closing or related work experience
• One (1) year of leadership or supervisory experience

Preferences

• Bachelor’s degree or college courses
• Banking and leadership experience
• Experience managing a team

Skills and Competencies

• Demonstrates background in solving complex customer problems
• Excellent written and oral communications skills
• Proficient in Microsoft Office Suite, specifically Outlook, Word, and Excel
• Strong time management

This position is a fully remote role.

Additional Job Description:

The Centralized Closing Disclosure Supervisor is responsible for monitoring SLAs, training staff, ensuring quality/compliance of loan disclosures, maintaining metrics of performance, and resolving discrepancies and questions for correct disclosure issuance. The Supervisor will be responsible for managing the issuance of the initial and reissue loan estimate. The Supervisor is the business central point of contact for LE disclosures and will work with compliance partners to troubleshoot and resolve any system or disclosure issues.

Additional Preferred Skills:

• 6+ years of mortgage experience
• SME/Strong knowledge of Reg Z & Reg X (TRID)
• Previous role as a manager or supervisor of a high-volume organization unit, preferably in a control environment such as disclosures, underwriting or closing
• Experience in a retail lending environment
• Strong ability to identify and resolve discrepancies with disclosures, troubleshooting issues that arise and assists staff in resolving Regassist/ComplianceEase report findings
• Ability to identify risk areas and mitigate to maintain compliance
• Expert in Empower system operation or similar LOS
• Detail for timeless, accuracy and compliance

Position Type

Compensation Details

Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job.

The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position.

Job Range Target:

Minimum:

Median:

Incentive Pay Plans:

Benefits Information

Regions offers a benefits package that is flexible, comprehensive and recognizes that "one size does not fit all" for benefits-eligible associates. Listed below is a synopsis of the benefits offered by Regions for informational purposes, which is not intended to be a complete summary of plan terms and conditions.

• Paid Vacation/Sick Time
• 401K with Company Match
• Medical, Dental and Vision Benefits
• Disability Benefits
• Health Savings Account
• Flexible Spending Account
• Life Insurance
• Parental Leave
• Employee Assistance Program
• Associate Volunteer Program

Please note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time. To learn more about Regions’ benefits, please click or copy the link below to your browser.

https://www.regions.com/welcometour/benefits.rf

Location Details

Location:

Bring Your Whole Self to Work  

We have a passion for creating an inclusive environment that promotes and values the differences that make each of us stand out as unique individuals and help provide valuable perspective that makes us a better company and employer. More importantly, we recognize that creating a workplace where all people can do their best work and thrive is the right thing to do.

OFCCP Disclosure: Equal Opportunity Employer/Disabled/Veterans

Job applications at Regions are accepted electronically through our career site for a minimum of five business days from the date of posting. Job postings for higher-volume positions may remain active for longer than the minimum period due to business need and may be closed at any time thereafter at the discretion of the company.