Coordinator, volunteers & visitor-use management

Taking care of our environment has never been more important than it is today. The Nature Conservancy of Canada (NCC) is looking for a Coordinator, volunteers & visitor-use management to join a team committed to protecting our most important natural areas and the plants and animals they sustain.

NCC is the nation’s leading not-for-profit, private land conservation organization, working to protect our most important natural areas and the species they sustain. Since 1962, we have brought people together to conserve and restore more than 15 million hectares across Canada. NCC takes a collaborative, evidence-based approach to achieve conservation success for the sake of nature and Canadians. With a national office in Toronto and seven regional offices across the country, NCC delivers results you can walk on.

NCC recognizes that we work on lands that have long been cared for by Indigenous Peoples under their own laws and knowledge systems. We are committed to transforming how we do our work, advancing Reconciliation through conservation, and working with Indigenous Peoples in meaningful, respectful, and supportive ways.

Position Summary

The coordinator for volunteer and visitor-use management is a technical role, nested within the Strategic Operations and Supports team. Reporting to the Director, Land Management, the coordinator advises on program development, design, implementation and reporting, supporting regional teams and other business units with respect to visitation and volunteer programming. The coordinator plays an important role in ensuring NCC successfully connects Canadians with nature. 

This role bridges the strategic and tactical world, contributing significantly to the implementation of the Visitor Use Management Framework (VUMF) by creating various tools and processes to support Regions in their work. Similarly, the coordinator will enhance on the ground volunteerism, through the management of the NCC Conservation Volunteer program, providing expertise in data management, best practices, internal and external communications and general program coordination and reporting.

This role involves being a tactical subject matter expert in volunteerism and visitor-use management. This includes visitor-use planning, visitor safety and compliance, social science data collection, recreational activities and visitor services, signage & interpretation, volunteer partnership agreements and PPSG’s related to NCC volunteer management.

Position Requirements

• Education Required/Preferred: Post-secondary Degree relevant to NCC’s conservation mandate (ecology, conservation, biology, etc.) and/or in outdoor recreation, tourism, social science, or a related field.
• Experience Required/Preferred: At least 5 years of experience in coordinating human use (volunteerism, recreation, research, farming, indigenous rights, etc.) on land that is protected for its ecological values (public or private).

Knowledge

• Knowledge of NCC’s strategic direction, structure, and governance.
• Knowledge of the current and emerging trends in outdoor recreation and volunteerism.
• Knowledge of sustainable practices in the context of outdoor recreation.
• General knowledge of natural sciences and conservation practices.

Abilities

• Ability to analyze issues / challenge / opportunity, to identify options, and to make recommendations,
• Ability to analyze social science data and to recommend appropriate actions,
• Ability to lead peer groups, to consult with them, and to organize and facilitate workshops / meetings,
• Ability to research information, to adapt and synthesize it, and to contribute to the development of guidelines and policies,
• Ability to coordinate program activities with various stakeholders (internal and external) in a complex environment (organization-wide in scope),
• The ability to communicate in a second official language is an asset.

Skills

• Natural collaborator and team player,
• Strong communicator, which will be useful in creating training manuals, and other program materials for both internal and external audiences,
• Troubleshooting and problem solving (solution-oriented),
• Respectful with internal and external stakeholders (service oriented).,
• Takes initiative and able to work autonomously.

Application Deadline

March 14, 2025 | 11:59pm EST, 9:59pm Mountain Time, 8:59pm Pacific Time, 10:50pm CST, 00:59 am +1 AST

At NCC, we're committed to providing a healthy, safe, barrier free and inclusive, workplace, where respect and diversity are recognized assets. We strive for bold conservation achievements in which equity, diversity and inclusion (EDI) are the norm. We welcome applications from racialized persons/visible minorities, women, Indigenous persons, persons with disabilities, ethnic minorities, and persons of minority sexual orientations and gender identities, as well as from all qualified candidates with the skills and knowledge to productively engage with diverse communities. NCC implements an employment equity program and encourages members of designated groups to self-identify. 

Accommodations are available on request for candidates taking part in all aspects of the selection process. For a confidential inquiry, contact us by email at hr@natureconservancy.ca to make any required arrangements. If you have questions regarding accessible employment at NCC, please email us at hr@natureconservancy.ca.