About company
An ERP IT/ITeS Company based out of Coimbatore. With clients across international and domestic clients seeking full time, work from office role.
Roles and Responsibilities
• Research, outline, write and edit new and existing content, working closely with various departments to understand project requirements
• Independently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, process documentation, pillar blogs, and articles.
• Work with development and support leads to identifying all documentation repositories, revise and edit, and determine the best solution for data compilation and centralized storage
• Research, create, and maintain information architecture templates that uphold organizational and legal standards, and allow for easy data migration • Develop content in alternative media forms for maximum usability, with a consistent and cohesive voice across all content formats.
Develop comprehensive blogs that meet organizational standards
• Obtain a deep understanding of products and services to translate complex product information into simple, polished, and engaging content
• Write user-friendly content that meets the needs of the target audience, turning insights language that sets our users up for success
• Develop and maintain detailed databases of appropriate reference materials, including research, documentation and content distribution. • Evaluate current content and develop innovative approaches for improvement
Desired Candidate Profile
Bachelor’s degree in a relevant technical field
• 2-4 years of industry experience as an influential technical write
r • Proven ability to quickly learn and understand complex topics
• Previous experience writing documentation and procedural materials for multiple audiences
• Superior written and verbal communication skills, with a keen eye for detail
• Experience working with engineers/developers to improve user experience and build quality content.
• Has a proven track record in technical writing and documentation. Specify required technical expertise, previous job experience or certification
Preference
• Proven ability to handle multiple projects simultaneously, with an eye for prioritization • Firm understanding of SAP products/services and Technical Writing • Previous SAP product/service experience in development or in content writing • Experience working with Digital Marketers
Perks and Benefits
Mention salary details like reimbursement, breakup of salary, facilities available