Offer summary

Qualifications:

Strong communication and problem-solving skills are essential., Proficiency in Microsoft Word and Excel is required., A willingness to learn and grow in the legal tech field is important., Experience in the legal industry is a bonus..

Key responsibilities:

Support clients and resolve their queries effectively.

Assist with system setup and implementation for various platforms.

Maintain training resources and knowledge articles for client use.

Engage in some travel as required for client support.

Novum Global is a worldwide specialist in the legal sector, opening up opportunities for legal technology businesses and law firms through consulting and talent acquisition and for candidates through building long-term careers. The specialists of Novum Global bring a throughout understanding of what drives growth in the legal sector on both the personal and corporate level. Having worked with over 130 legal technology businesses and law firms and thousands of candidates Novum is a trusted partner to the players of the legal industry and renowned for meeting and exceeding expectations. Novum Global's services are focused on providing end-to-end growth opportunities for legal technology businesses and law firms. The specialists of Novum Global find the best people to execute goals and back up clients along the way with tailored sales, marketing and HR advisory to empower them with best in class knowledge on how to get ahead of the game.

Job description

🚀 Kickstart Your Legal Tech Career! – Implementation & Support Consultant

Are you a proactive problem-solver with a can-do attitude looking to break into legal tech? This entry-level role is your chance to gain hands-on experience in client support, system configuration, and implementation for platforms like Actionstep, iManage, and Smarter Drafter.

💡 What You’ll Do:
✅ Support clients & resolve queries
✅ Assist with system setup & implementation
✅ Maintain training resources & knowledge articles

💼 What We’re Looking For:
🔹 Strong communication & problem-solving skills
🔹 Willingness to learn & grow in legal tech
🔹 Microsoft Word & Excel proficiency
🔹 Legal industry experience is a bonus!

📍 Melbourne-based | Hybrid work | Some travel required

Required profile