Offer summary

Qualifications:

Exceptional English proficiency with minimal accent for seamless communication., Strong phone communication skills that are friendly, engaging, and service-oriented., Prior experience in customer service or sales support roles is required., Familiarity with CRM software (Salesforce preferred) and Google Calendar is essential..

Key responsabilities:

Answering inbound calls to ensure customers always reach a live representative.

Following up with potential clients who have requested estimates and scheduling appointments.

Managing the estimators' calendars and coordinating appointments efficiently.

Engaging with potential customers via online marketing channels.

Job description

Job Title: Sales Development Representative
Location: Remote (MST Time Zone)
Salary Range: up to 2500 USD

Work Schedule: Monday - Friday, 10:00 AM to 6:00 PM (MST)

NOTE: INDEPENDENT CONTRACTOR POSITION

Company Overview:

Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international talent. We bridge the gap between global talent and US-based businesses, connecting candidates from vibrant regions like Latin America, the Philippines, India, Pakistan, Bangladesh, and Africa with leading American companies. Discover a world of career possibilities with Sagan.

About the Company:

Sagan represents a service-focused company in the home improvement industry that prioritizes customer satisfaction and long-term client relationships. Their team is dedicated to providing exceptional service, ensuring every customer interaction is positive and seamless.

Position Overview:

We are looking for a Sales Development Representative who excels in customer service, enjoys engaging with clients over the phone, and thrives in a fast-paced environment. This role is essential in creating a seamless experience for customers, ensuring their needs are met with professionalism and warmth.

Key Responsibilities:

Answering inbound calls to ensure customers always reach a live representative.
Following up with potential clients who have requested estimates and scheduling appointments.
Managing the estimators calendars and coordinating appointments efficiently.
Engaging with potential customers via online marketing channels.
Building relationships with trade partners through calls, emails, and texts to establish the company as their preferred service provider.

Qualifications:

Exceptional English proficiency with minimal accent for seamless communication.
Strong phone communication skills -- friendly, engaging, and service-oriented.
Prior experience in customer service or sales support roles.
Familiarity with CRM software (Salesforce preferred) and Google Calendar.
Ability to multitask and work efficiently in a remote, fast-paced environment.

Nice-to-Haves:

Experience in home improvement, painting, or a similar industry.
Previous experience handling appointment scheduling and client follow-ups.

Please note: To ensure prompt processing of your application, we kindly request that you submit your resume and an introductory video in English format.

Required profile