Offer summary

Qualifications:

Minimum 2 years of experience in a Service Desk role., Proficiency in RIM Support and JIRA is essential., Strong problem-solving skills and customer service orientation., Relevant technical certifications are a plus..

Key responsabilities:

Provide first-line support for service desk inquiries and issues.

Manage and resolve incidents using JIRA ticketing system.

Collaborate with IT teams to ensure timely resolution of technical problems.

Maintain documentation and reporting of service desk activities.

About US MNR Solutions Pvt. Ltd is a premier staffing solution company with the ability and passion to deliver the suitable and desired profile at the lowest Turn Around Time , with higher quality & with the keen interest to improve the overall productivity of customers by sourcing the right candidate through our extensive search process and verifying the reliability, potentiality and credentials of the candidate. We Offers: - E2E Permanent Staffing - RPO (Recruitment Process Outsourcing) - Executive Search Assignments - Campus Hiring

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