HRIS Systems Administrator

General Description (Job Summary):

If you’re one of those HR people who love systems and data, we have your next opportunity! Get in on the cutting edge of HR Systems with our People and Culture (PnC) team. You will be an HRIS (Human Resources Information System) Administrator extraordinaire, creating system enhancements that are optimally designed, configured, and work well within D2L’s system infrastructure. You will also interact with employees as you help them out with any questions, systems training needs, and work collaboratively with the rest of our People and Culture team.

The Systems Administrator Support role is a key position within the People and Culture team, responsible for assisting with the administration, maintenance, and continuous improvement of the Dayforce system. This role focuses on supporting system releases, module oversight, and issue resolution to ensure seamless functionality and optimal user experience across all modules.

Major Responsibilities (How Will I Make an Impact?):

Dayforce Releases:

Collaborate with the Systems Administrator to review upcoming Dayforce releases.

• Assess potential impacts of new features and updates on existing modules.
• Document release notes and communicate relevant changes to stakeholders.

Roll Out of Releases:

• Support the planning and execution of Dayforce release rollouts.
• Coordinate with cross-functional teams to ensure smooth deployment.
• Assist in conducting system testing to identify and resolve potential issues prior to release.

Module Oversight and Support:

• Provide ongoing support for Dayforce modules, ensuring consistent performance.
• Monitor system functionality to proactively identify areas for improvement.
• Assist with the configuration and optimization of modules to meet business needs.

Admin Module Support:

• Serve as the first point of contact for administrative module-related inquiries.
• Troubleshoot and resolve system issues, escalating complex problems to the Systems Administrator as needed.
• Maintain system documentation and user guides to support administrative functions.

Module Bugs and Issues:

• Track, analyze, and resolve module bugs and technical issues.
• Collaborate with internal teams and external vendors to address system defects.
• Provide detailed reporting on recurring issues and recommend long-term solutions.

Competencies (What you’ll bring to the role):

• 5+ years of relevant experience working in a fast-paced, high-tech environment
• Proven experience administering and configuring the Dayforce HRIS
• Advanced knowledge of Excel and proven ability to work with other MS Office tools
• Experience with SharePoint, SQL and XML preferred
• Experience implementing an HRIS or related modules ,
• Strong analytical and problem-solving skills with an aptitude for working with data
• Excellent attention to detail; understands the importance of data integrity
• Excellent communication skills and ability to collaborate with and influence key stakeholder groups
• Proven ability to identify process efficiencies and drive continuous improvement initiatives
• Strength in organizing and coordinating multiple activities and projects at one time, while effectively managing disruptions and changing priorities
• Self-starter with proven initiative and a collaborative approach
• Ability to independently exercise decision making authority over technical tasks and recommend system functionality to meet business requirements.

D2L Leadership Competencies

• Leads by Example with personal and professional integrity, high accountability and say/do ratio.
• Boundaryless collaboration and influence skills both within team, peer group and broader organization. Effective communicator with a proven track record of.
• Delivers Awesome Outcomes: Strategic mindset and business acumen, with strong prioritization skills and a focus on organizational outcomes vs. team tasks. Effective problem solver, able to achieve results individually and through others, in fast paced, deadline-driven environments.
• Talent Magnet: Talent-focused leader, with demonstrated ability to coach, build and lead a high performing, diverse team.
• Better, Smarter, Faster: An agile learner, with a growth mindset, attention to detail and organizational skills. An operationally minded leader, with a focus on continuous improvement and innovation.
• Wins Hearts and Minds: An effective communicator, with the ability to connect the why and the what. A change agent, with proven delegation, motivation, and team building skills.

Suggested Qualifications/Experience:

• Bachelor’s degree or equivalent in a Human Resources, Information Systems, or related field preferred

Note: The preferred candidate for this role works in the EST time zone, or is willing to time-shift their day around the EST time zone