Offer summary

Qualifications:

Completed vocational training in computer science., Expertise in VMware vSphere and VPN/RAS solutions., Solid understanding of networks and system architectures., Fluent in German (C1) and good English skills..

Key responsibilities:

Provide third-level IT support, remote and on-site.

Manage virtual infrastructure and oversee servers.

Job description

munich | full time | unlimited

YOUR TASKS SCOPE:

Third level IT support remote and on premise.
Manage and optimize virtual infrastructures (VMware vSphere), Citrix farms and network systems.
Design and implement high-availability, critical IT solutions.
Oversee bare-metal servers at data centers and manage backup systems (BackupExec/Veeam).
Manage and supervise Microsoft Entra/Azure environments.
Troubleshoot and configure VPN/RAS solutions in collaboration with internal teams and external clients.
Customer communication via phone, mail and ticket system for ticket processing.
Interface between internal IT, consulting, and external customer IT
Create and maintain documentation while managing incidents and ensuring smooth IT operations.

YOUR SKILLS:

You have a completed vocational training in the field of computer science with a strong focus on IT infrastructure or studied in a similar field.
Expertise in one or ideally more of the following areas: VPN/RAS solutions, VMware vSphere, Citrix, Windows systems, or PowerShell.
Solid understanding of networks, routing, scalable system architectures.
Expertise in Microsoft enterprise technologies (e.g., Active Directory, Entra-ID) and knowledge of current Windows (server/prosumer) operating systems.
Strong analytical and organizational skills with a customer-oriented mindset.
Fluent in German (C1 or higher) and good written and spoken English skills.
A valid driver's license is required.

BENEFITS:

Onboarding: Newbies Day in Munich, 5-week onboarding with training sessions and workshops, Buddy Program
Benefits: Participation in company success, employee stock program, Deutschland Ticket Job, Pluxee vouchers, Corporate Benefits
Company culture: Flexibility through Hybrid Work (Work from Home/Work from EU), 30 days of vacation, Diversity & Inclusion Team, (virtual) events for employees (e.g., Summer Camps), Barista in the headquarters, Volunteer Day
Career and Development: Career model with Expert & Leadership Track, ATOSS Academy, LinkedIn Learning
Health Initiatives: Check-ups, health campaigns, Wellhub, JobRad (bicycle leasing program), company doctor
Security & Stability: Listed on the stock market: SDax & TecDax, over 30% EBIT margin, Scale-up, 18 years with record reveue and results, visibility, future product

Required profile