Job Title: Claims Customer Service Representative
Job Description
We are seeking a Claims Customer Service Representative to join our team. The ideal candidate will be responsible for servicing property damage claims, checking the status of claims for updates, providing necessary information, and answering questions via phone and email.
Responsibilities
- Service property damage claims
- Check the status of claims for updates
- Provide necessary information to clients
- Answer questions via phone and email
Essential Skills
- Customer service
- Call center experience
- Customer support
- Experience with claims
- Handling high call volumes
- 1 year of high-volume call center experience
- Experience with servicing property damage claims for auto
Work Environment
Initial training will be conducted in the office for 2 weeks in the Uniondale office, and then the role will transition to fully remote. Working hours are from 9:00 AM to 5:30 PM or 9:30 AM to 6:00 PM.
Pay and Benefits
The pay range for this position is $19.00 - $25.00/hr.
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully remote position.
Application Deadline
This position will be accepting applications until Nov 27, 2024.
About Aston Carter
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.
Diversity, Equity & Inclusion
At Aston Carter, Diversity And Inclusion Are a Bridge Towards The Equity And Success Of Our People. DE&I Are Embedded Into Our Culture Through
- Hiring diverse talent
- Maintaining an inclusive environment through persistent self-reflection
- Building a culture of care, engagement, and recognition with clear outcomes
- Ensuring growth opportunities for our people
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.
