Strategic Sales Development Representative - Global Accounts

Dynatrace exists to make software work perfectly. Our platform combines broad and deep observability and continuous runtime application security with advanced AIOps to provide answers and intelligent automation from data. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences.

The Sales Development Representative is responsible for identifying and qualifying sales opportunities for the Strategic field sales organization. Sales Development Representatives will partner with Strategic and Global Account field sales representatives and the marketing organization to qualify leads and generate demand. 

We have a newly created position for a Sales Development Representative to join our team selling into the UK and Ireland regions.

Responsibilities:  

• Supporting Global Accounts in the Iberia market

• Identify areas of growth and expansion opportunities within Global Accounts 

• Prospect and conduct research on accounts by using Google, LinkedIn Sales Navigator, ZoomInfo and other tools 

• Develop an understanding of the customer’s usage of Dynatrace, business issues, and other relevant information 

• Create comprehensive account profiles to support expansion efforts 

• Execute multi-channel outbound programs to increase attendance at upcoming events, webinars, and to create broad awareness of the Dynatrace platform to target audiences 

• Use CRM-Salesforce.com to track activities 

• Work to meet defined KPIs 

• Experience working with senior IT Management E.g. CTO, CIO, Directors of IT Operations, Directors of Infrastructure, Directors of Application support, Cloud Architects 

• Understanding of IT or DevSecOps management solutions a plus 

• Experience using a CRM preferred, specifically Salesforce.com 

• High level of commitment to exceptional customer service and relationship building 

• Strong written and verbal communication skills, cold calling experience 

• Strong problem solving, organizational and interpersonal skills 

• Ability to work both individually and in a team environment 

• Self-motivated with the ability to work in a fast paced and constantly changing environment 

• A one-product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly.   

• Working with the latest technologies and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research.   

• A team that thinks outside the box welcomes unconventional ideas, and pushes boundaries.    

• An environment that fosters innovation, enables creative collaboration, and allows you to grow.   

• A globally unique and tailor-made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals.    

• A truly international mindset with Dynatracers from different countries & cultures all over the world, and English as the corporate language that connects us all   

• A culture that is being shaped by the diverse personalities, expertise, and backgrounds of our global team.