Match score not available

Customer Service Remote Agent Position

Remote:

Full Remote

Contract:

Full time

Experience:

Entry-level / graduate

Work from:

New York (USA), United States

Offer summary

Qualifications:

Great communication skills, Strong work ethic, Flexible availability for shifts, Quiet workspace with desktop computer, Basic note-taking and data entry skills.

Key responsabilities:

Provide customer service for NYCTA
Participate in paid training sessions
Complete cybersecurity training
Attend occasional on-site meetings
Support Access-a-Ride transportation program

Global Contact Services (GCS)

501 - 1000 Employees

See all jobs

Job description

Global Contact Services is currently looking for Full-Time and Part-Time Associates.

Job Description:

Global Contact Services (GCS) is a long-term contractor for NYC Transit Authority (NYCTA). GCS provides 24/7/365 customer service for the NYCTA “Access-a-Ride” transportation program.

Currently, GCS is hiring Full-Time or Part-Time positions - both experienced and entry level.

The positions are mostly remote. Three days of ON-SITE training are required. On occasion, you may be required to attend meetings in the office.
Positions are available for workers within a 50-mile radius of 3300 Northern Blvd, Long Island City, NY. This area includes all five boroughs, wider NY and parts of New Jersey.

Qualifications include:

Great communication - clear speaking, focused listening, note taking, data entry, friendly personality

Work ethic – Being on-time, following directions, available for overtime, shift bid flexibility

Workplace availability – Desktop computer or equivalent, quiet, comfortable space. GCS provides a headset and log-in information. Cybersecurity training is required and offered by GCS during paid training.

Paid Training classes are being filled now. Apply today.