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Move to sunny Greece as Remote Customer Service Agent speaking SLOVAK

Remote: 
Full Remote
Contract: 
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

Fluency in Slovak and English, Prior customer service experience is a plus.

Key responsabilities:

  • Provide customer support via phone, email, and chat
  • Troubleshoot and resolve customer issues
  • Document interactions in the CRM system
  • Collaborate with team members for better service
  • Participate in training and share feedback
Patrique Mercier Recruitment logo
Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup http://www.patriquemercierrecruitment.com/
2 - 10 Employees
See more Patrique Mercier Recruitment offers

Job description

Embrace an exciting opportunity to move to sunny Greece while working as a Remote Customer Service Agent at Patrique Mercier Recruitment JP!

We are looking for enthusiastic individuals who are fluent in Slovak to join our dedicated customer service team. In this role, you will provide exceptional support to Slovak-speaking clients, handling inquiries and resolving issues from the comfort of your own home. If you're ready to enhance your career while enjoying the beautiful Greek lifestyle, this is the perfect position for you!

Responsibilities
  • Provide outstanding customer support to Slovak-speaking customers via phone, email, and chat.
  • Troubleshoot and resolve customer issues effectively and efficiently.
  • Maintain a thorough understanding of company products and services to deliver accurate information.
  • Record and document all interactions in the CRM system.
  • Collaborate with team members to improve service delivery and customer satisfaction.
  • Participate in ongoing training and development sessions.
  • Share feedback and suggestions to enhance customer experience and operational efficiency.

Requirements

  • Fluency in Slovak and English, both written and spoken.
  • Excellent communication skills with a strong focus on customer service.
  • Ability to thrive in a remote, fast-paced environment.
  • Prior experience in customer service is a plus but not mandatory.
  • Proactive, adaptable, and positive attitude with strong problem-solving skills.
  • A willingness to embrace a new lifestyle in Greece.
  • A genuine passion for helping customers and providing exceptional service.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
EnglishSlovakEnglish
Check out the description to know which languages are mandatory.

Other Skills

  • Verbal Communication Skills
  • Adaptability
  • Problem Solving
  • Customer Service

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