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Dutch Customer Support for a Big Tech Company- Paid Relocation to Greece

Remote: 
Full Remote
Contract: 
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

Fluency in Dutch and English, Experience in customer or technical support is a plus, Willingness to learn and adapt.

Key responsabilities:

  • Provide customer support via phone, email, and chat
  • Assist with product inquiries and technical issues
  • Resolve concerns to ensure customer satisfaction
  • Document interactions in CRM system
  • Engage in training and contribute to service improvement ideas
Patrique Mercier Recruitment logo
Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup http://www.patriquemercierrecruitment.com/
2 - 10 Employees
See more Patrique Mercier Recruitment offers

Job description

Join Patrique Mercier Recruitment JP as a Dutch Customer Support Representative for a leading Big Tech Company with an exciting opportunity that includes paid relocation to beautiful Greece! In this role, you will provide exceptional support to Dutch-speaking customers, assisting them with their inquiries related to innovative tech products and services. This position not only allows you to enhance your professional skills in a dynamic work environment but also lets you immerse yourself in a vibrant culture while enjoying the stunning Mediterranean lifestyle. If you are passionate about technology and delivering outstanding customer service, we would love to hear from you!

Responsibilities
  • Provide top-tier customer support to Dutch-speaking clients via phone, email, and chat.
  • Assist customers with inquiries regarding product features, services, and technical issues.
  • Resolve customer concerns effectively and efficiently, ensuring a high level of satisfaction.
  • Document all customer interactions and solutions in the CRM system for tracking purposes.
  • Collaborate with team members and other departments to streamline processes and improve service delivery.
  • Engage in ongoing training to keep up-to-date with new product features and enhancements.
  • Contribute ideas for improving customer service operations.

Requirements

  • Fluency in Dutch and English; proficiency in additional languages is an advantage.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities and a customer-focused mindset.
  • Prior experience in customer support or technical support is a plus but not mandatory.
  • Willingness to learn and adapt in a fast-paced environment.
  • Ability to work both independently and as part of a team.
  • Openness to relocating to Greece and embracing a new cultural experience.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
EnglishDutchEnglish
Check out the description to know which languages are mandatory.

Other Skills

  • Problem Solving
  • Customer Service
  • Verbal Communication Skills
  • Adaptability
  • Willingness To Learn
  • Social Skills

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