Slovakian Technical Support for the Big Five in Greece, Relocation Fully Covered

Advance your career as a Slovakian Technical Support Specialist for one of the Big Five tech companies, and enjoy the vibrant lifestyle of Greece! This exciting role comes with a fully covered relocation package, making your transition to this beautiful Mediterranean country a breeze. In this position, you’ll be the primary point of contact for Slovakianspeaking customers, assisting with a variety of technical inquiries and troubleshooting issues related to innovative technology products and services. This is your opportunity to develop your technical expertise in a supportive, collaborative environment while experiencing all that Greece has to offer!

Responsibilities

• Provide exceptional technical support to Slovakianspeaking customers via phone, email, and chat.
• Diagnose and resolve technical issues efficiently to ensure high customer satisfaction.
• Collaborate with engineering and development teams to escalate and resolve complex issues.
• Maintain accurate records of customer interactions and technical problems in the CRM system.
• Participate in training sessions to enhance your product knowledge and support skills.
• Gather customer feedback to identify trends and suggest improvements in support processes.
• Assist in mentoring and onboarding new team members as required.

• Requirements

  • Fluency in Slovak and English, both written and spoken.
  • Strong technical skills and the ability to troubleshoot effectively.
  • Outstanding communication and customer service skills.
  • Prior experience in technical support or IT is preferred but not mandatory.
  • Ability to learn new technologies and processes quickly.
  • A team player with a passion for helping others.
  • Willingness to relocate to Greece and adapt to a new cultural environment.

  • Benefits

    • Lower cost of living in Athens compared to many European cities, including Slovakia, allowing for greater savings and better quality of life.
    • Competitive total salary of approximately €1850 per month.
    • Fully paid relocation package, including flights, transfers, and a comfortable hotel stay.
    • Professional growth and development opportunities.
    • Competitive performance bonuses.
    • 2 additional salaries per year.
    • Comprehensive healthcare benefits and numerous discounts.
    • Fully paid training conducted by certified instructors.
    • Modern, stateoftheart premises featuring a welcoming work environment and relaxing break areas.
    • Special events and community & social responsibility initiatives.
    • Referral Program: Bring your friends and earn attractive bonuses!
    • Free Greek language courses to help you integrate and thrive locally.
    • Work for a Great Place to WorkCertified Company.