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IT Support Engineer in de Autobranche Alkmaar Max EUR52K

Remote: 
Full Remote
Contract: 
Full time
Work from: 
Hong Kong

Offer summary

Qualifications:

Fluent in Dutch, Affinity with IT, Workstation management, Knowledge of ITIL, Preferable experience with cloud services.

Key responsabilities:

  • First point of contact for inquiries
  • Manage workstation and incident support
  • Register and resolve daily problems
  • Administer user accounts and security policy
  • Communicate with hardware and software vendors
Futures Works Global logo
Futures Works Global Human Resources, Staffing & Recruiting SME https://futures.works/
11 - 50 Employees
About Futures Works Global
We're redefining the recruitment industry by blending the best elements of job boards, and traditional recruitment, all while eliminating the drawbacks typically associated with the hiring process. We are a team of dedicated professionals, committed to facilitating a seamless connection between job-seekers and employers. Here's how Futures.Works. does that: Jobs from Clients: We receive job opportunities directly from global companies. As your career consultants, we handpick roles that align perfectly with your skills, interests, and ambitions. Best Opportunities for Candidates: We prioritize your career growth. Offering you a curated selection of promising opportunities, we make sure every role aligns with your personal and professional goals. Direct Client Interaction: Breaking away from traditional recruitment practices, we work in a shared back end where the client receives your application directly. This fosters a greater understanding and builds mutual trust, deleting blockers. Your Recruitment Buddy: We're not just a platform; we're your personal guide throughout the recruitment journey. Offering tips, tricks, and preparation advice, we ensure you're well-prepared for every step. We help you negotiate the best deal. We keep the process on track and provide guidance when needed. We're not pushy, and we're not here to sell; we're here to assist you in finding your future. With Futures.Works. we provide the speed and benefits of a job board, the direct interaction of a recruitment partner, and the personalized support of experts, minus the disadvantages. We are committed to making your job search more efficient, smoother, and more rewarding. Ready to explore a new way of working? Let's navigate your career journey together. With Futures. Works, we make work, work for you. Questions? Hello@futures.works and one of our consultants will be with you soon!
See more Futures Works Global offers

Job description

Onze klant in de autobranche heeft slimme online tools, marktcijfers en voertuiginformatie. Al meer dan 40 jaar zijn ze dé autoriteit op het gebied van voertuiginformatie. Ze hebben de unieke expertise om de markt te verbinden, verrijken en voorspellen door slim gebruik van data en eigen data science modellen.

Als IT Support Engineer ben je het eerste aanspreekpunt voor vragen, verzoeken en incidenten gerelateerd aan de kantoorautomatisering. Je kent je weg in Windows, Teams, Exchange Online, SharePoint Online en andere Office 365-diensten. Vind je het leuk om anderen te helpen met hun vragen en uit te leggen hoe het werkt? Dan is deze functie waarschijnlijk iets voor jou!

Dit bedrijf ontwikkelt op basis van klantinput en werkt volledig agile aan verbeteringen en nieuwe ontwikkelingen. Ze bieden inzichten aan diverse bedrijven in de autobranche en ondersteunen klanten met trainingen en clinics.

**Vereist**: Nederlands Affiniteit met IT Werkstationbeheer ITIL

**Bij voorkeur**: Vaste en mobiele telefonie Facilitaire applicaties Cloud services

Bij dit bedrijf werkzaam zijn betekent dat je meehelpt bedrijven in de autobranche ontzorgen, samen met een flinke groep collega's. Eke dag is anders. Ondernemerschap en innovatie staan centraal. Er wordt veel geïnvesteerd in collega's, waarbij vrijheid, vertrouwen en verantwoordelijkheid voorop staan.

Je komt in een team van 6 mensen, voornamelijk Nederlands sprekend.

**Werkzaamheden**:

Je registreert verzoeken, lost dagelijkse problemen op voor collega's en verdeelt de verzoeken over verschillende oplossingsgroepen en teamleden binnen het IT Operations team. Je houdt je bezig met werkstationbeheer, incidentbeheer, voorraadbeheer, gebruikersadministratie, implementatie van toegangs- en beveiligingsbeleid en communicatie met leveranciers van hardware, software en (cloud)diensten. In totaal werk je 40 uur per week.

Interesse? Solliciteer snel en wij nemen binnen 24 uur contact met je op!

Required profile

Experience

Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
DutchDutch
Check out the description to know which languages are mandatory.

Hard Skills

Itilv3Mobile TelephonyIncident ManagementDesktop ManagementCloud ServicesFacilities EngineeringLimited User Administration

Other Skills

  • Problem Solving
  • Verbal Communication Skills
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