Bookkeeper / Account Manager ( Remote )

Job Title

Bookkeeper/Account Manager

Description

Are you a team player, with a strong social orientation? We are looking for someone who can thrive in a fast paced, multi-tasking environment involving lots of relationships. Do you possess strong communication skills and have a desire to manage and service existing client accounts?

If you have high detail orientation in all of your work responsibilities and want to be part of a strong team, please continue the application process. This is a position for someone who loves bookkeeping, but isn’t necessarily cut out to own their own business.

We are a growing bookkeeping firm that works hard for our clients and is committed to caring for our team. What started as a solopreneurship has grown to a team of 10+. We work primarily in the photography industry, as well as other related fields.

As an Account Manager you will be the main point of contact for our clients, as well as a liaison between our clients and our team of bookkeepers. You will play a vital role in making sure that we’re providing on-time, accurate, quality bookkeeping for our clients by managing projects and deadlines. You will be responsible for handling client requests and making sure that clients are happy and taken care of in a timely manner. Strong customer services skills are required, as well as ability to juggle many projects.

This is an employee position at 20+ hours per week (with the potential for growth) spread over 4-5 days/week. We offer flexible hours but firm deadlines, so a commitment to consistency is essential. Pay starting at $25+/hr. To apply, click direct apply below. You will be redirected to the Tidy Books Account Manager application. Please complete the short survey and attach a cover letter and resume at the end of the survey.

Requirements Include

• Quickbooks Online ProAdvisor
• 2-5 years bookkeeping experience preferred
• Quiet, professional meeting space for Zoom meetings
• Strong, reliable technology and internet connection
  
  

Responsibilities

Client Facing Role

• Walking clients through the onboarding and monthly bookkeeping process
• Conducting client review meetings/check-ins;
• Helping clients confidently and clearly understand their numbers
• Provide basic advisory insights/recommendations during client meetings
• General client-facing customer service
• Maintaining clear communication so that no information gets missed with clients
  
  

Team Facing Role

• Making sure our team of bookkeepers has what they need to do their job
• Providing feedback and training to our bookkeepers when needed to ensure a high quality of service
• Working through complex bookkeeping issues when needed
• Work with our Director of Operations to manage and prioritize projects and team members to meet deadlines and goals
• Working directly on complex or priority bookkeeping projects as needed
  
  

Employment Type: Part Time

Years Experience: 3 - 5 years

Bonus/Commission: No