Customer Care Executive job Tech Mahindra Work from Home: Tech Mahindra is looking for motivated and skilled Voice Process Executives to work from home. In this role, you will help customers by answering their questions, solving problems, and making sure they are happy with the service.
Job Description:
Tech Mahindra is hiring for Work From Home
Job Role Voice process
Location : Pan India Domain – Customer service
Qualification – HSC, Graduate, Post-Graduate
Salary Package – 1.70 LPA to 2.10 LPA
Shifts – Rotational Shifts
Skills – Good Spoken English & Hindi Skills
Job Requirement
– Identify and assess customers’ needs to achieve satisfaction.
– Build sustainable relationships and trust with customer through open and interactive communication.
– Provide accurate , valid and complete information by using the right methods/tools.
– Handle customer complaints ,provide appropriate solutions and alternatives.
– Keep records of customer interactions , process customer accounts and file documents.
– Follow communication procedures ,guidelines and policies .
Mandate System Requirement
Laptop or Desktop with minimum Core i3 gen 7 processor RAM – 8 GB or above Genuine
Windows 10 or 11 Minimum 20 MBPS Internet Speed (Broadband connection)
Noise cancelling headphones
Power Backup
How to Apply:
Interested candidate share resume on WhatsApp
HR Mohit Bisht – 9761331418
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