LTSS Service Care Manager Behavioral Health (SED)

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.

**Applicants for this role must live in Barber, Pratt, Kingman, Butler, Sedgwick, Reno, or the surrounding counties as the role requires up to 50% local travel to visit members. Candidates are able to work remotely from their home the remaining time.**

Position Purpose:
Develops, assesses and coordinates holistic care management activities, with primary focus and support towards populations with significant mentalbehavioral health needs, to enable quality, costeffective healthcare outcomes. Evaluates member service needs and develops or contributes to development of care plansservice plans, and educates members, their families and caregivers on services and benefits available to meet member needs.

• Evaluates the needs of the most complex and high risk members with mentalbehavioral health needs, and recommends a plan of care for the best outcome
• Acts as liaison and member advocate between the memberfamily, physician, and facilitiesagencies
• Supports members with primarily mentalbehavioral health needs, such as those with (or a history of) major depression, bipolar disorders, schizophrenia, borderline personality disorder, posttraumatic stress disorder, substance use disorder, selfinjurious behavior, psychiatric inpatient admissions, etc
• Performs frequent home andor other site visits (once a month or more), such as to assess member needs and collaborate with resources, as required
• Provides andor facilitates education to longterm care members and their familiescaregivers on topics such as preventive care, procedures, healthcare provider instructions, treatment options, referrals, prescribed medication treatment regimens, and healthcare benefits. Provides subject matter expertise and operational support for relevant mental and behavioral healthfocused activities, such as the handling of crisis calls, mental health first aid training, field safety and deescalation practices, psychotropic and other medication monitoring, etc.
• Educates on and coordinates community resources, to include medical, behavioral and social services. Provides coordination of service authorization to members and care managers for various services based on service assessment and plans (e.g., meals, employment, housing, foster care, transportation, activities for daily living)
• Ensures appropriate referrals based on individual member needs and supports the identification of providers, specialists, and community resources. Ensures identified services are accessible to members
• Maintains accurate documentation and supports the integrity of care management activities in the electronic care management system. Works to ensure compliance with clinical guidelines as well as current state and federal guidelines
• Provides feedback to leadership on opportunities to improve and enhance quality of care and service delivery for longterm care members in a costeffective manner
• Performs other duties as assigned
• Complies with all policies and standards

• EducationExperience: Requires a Masters degree in Mental Health or Social Work or Graduate from an Accredited School of Nursing and 2 – 4 years of related experience.
  
  LicenseCertification:

  • Licensed Behavioral Health Professional or RN based on state contract requirements e.g., LMSW, LCSW, LMFT, LMHC, LPC and RN with BH experience required

  • Pay Range: $26.50 $47.59 per hour

    Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individuals skills, experience, education, and other jobrelated factors permitted by law, including fulltime or parttime status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility.

    Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

    
    Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act