Job Description
The Opportunity:
This role is one where you will both be an active business partner with our global client group and have the opportunity to do high quality technical / configuration work within Oracle. .
Why choose WSP?
- We value and are committed to upholding a culture of inclusion and belonging
- Our Flexible Work Policy – we recognize the importance of balance in our lives and encourage you to prioritize the balance in yours. We will support you on and off the job so you can be fully present in both your work and home lives.
- A Canadian success story - we're proud to wear the red and white of this beautiful country and show the world what Canada has to offer.
- Enhance the world around you - from the environment to the highways, to the buildings and the terrain, WSP is the fabric of Canada.
- Outstanding career opportunities - we're growing and pushing ourselves every day to be greater than yesterday - we're open to your ideas and trying new things.
- A phenomenal collaborative culture and a workforce filled with genuinely good people who are doing humbly important work. Come find out for yourself what it's like to be a part of our journey.
We offer attractive pay, flexible work options, a great corporate culture, comprehensive and employee-focused benefits including virtual healthcare and a wellness platform as well as great savings programs, and a clear vision for the future.
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WeAre WSP
What you can expect to do here:
- Lead all hands-on production support work related to assigned module(s)
- Partner with vendor technical staff to deliver on a variety of enhacements
- Collaborating/Business Partner with regional subject matter experts
- Clarify and documents business requirements and assesses capacity & capability to deliver within production support team
- Studies quarterly release notes and recommends features for adoption
- Advocate for global improvements aligned to stakeholder priorities
- Deliver work based provided prioritization
- In accordance with individual skillset, performs hands-on configuration and development within assigned module(s) following established and approved operational processes
- Second level of escalation for HelpDesk tickets in your area of speciality
- Participate in testing during quarterly upgrades
- Trains business users as needed
- Maintain project management tools for your scope of deliverables
- Collaborates with global Subject Matter Experts and WSP implementation team counterparts to ensure alignment
- Proactively monitors system (reporting, data integrity, transaction console etc.) for emerging issues and trends ;
What you’ll bring to WSP:
8 years' experience in supplier and internal stakeholder management
6 years' experience in a similar ERP support role
About Us
WSP is one of the world's leading professional services firms. Our purpose is to future proof our cities and environments.
We have over 65,000 team members across the globe. In Canada, our 12,000+ people are involved in everything from environmental remediation to urban planning, from engineering iconic buildings to designing sustainable transportation networks, from finding new ways to extract essential resources to developing renewable power sources for the future.
At
WSP:
- We value our people and our reputation
- We are locally dedicated with international scale
- We are future focused and challenge the status quo
- We foster collaboration in everything we do
- We have an empowering culture and hold ourselves accountable
Please Note:
Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe it is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations.
Offers of employment for safety-sensitive positions involving fieldwork are contingent upon candidates being able to perform key physical tasks of the job as described in the job posting and interview. This may include the ability to work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits).
WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
WSP is committed to the principles of employment equity. Only the candidates selected will be contacted.
WSP does not accept unsolicited resumes from agencies. For more information please READ THE FULL POLICY.
