Reports to: Managing Partner
Salary: Up to 10,000 SGD per month (depending on your experience and qualifications) + other benefits
Location: Singapore (open to remote in Asia to start with)
About our client
Our client is a strategic communications and PR consultancy with expertise in corporate, technology and consumer PR in Asia. Since their inception in Singapore in 2009, they’ve served as a strategic communications partner for brands throughout Asia with offices in Singapore, Hong Kong, and Myanmar. Today, they remain an independent consultancy focused on delivering strategic and creative communications solutions for clients, winning numerous industry awards and recently being recognised as one of Singapore’s Best Workplaces for a second year running by Great Place To Work®!
As an Account Director, your key responsibilities include:
Practice Profitability
- Ensuring that a sound business strategy is in place for sustained profitability with a good understanding of client and competitor businesses
- Keeping a check on levels on servicing, with the intention to reduce over-servicing without compromising on client satisfaction
- Making a call on fee adjustments, team changes and revisions to scope of work when required – and having those difficult conversations, where required
New Business Acquisition
- Managing annual revenue targets
- Seeking new areas of potential business development
- Identifying new business leads within existing market potential
- Developing the right tools and team required to win new business
Team Development
- Identifying, hiring and retaining talent that match the needs of the organization and our clients – to achieve as low as possible a turnover rate within the practice
- Ensuring that all talents are optimised, rewarded and lead a balanced life in the office
- Seeking to continually strengthen team skill sets, knowledge and connectivity so as to enable them to work more effectively and efficiently
Client Management
- Ensuring that the client is receiving value for the investment they are making with the agency
- Providing ongoing strategic counsel to the client when and where required
- Being the key point of contact for all matters related to issues and crises management
Company Champion and Market & Industry Connectivity
- Championing the agency in places where it matters
- Being seen in the right places, at the right time
- Attending industry events, with the intention to network and increase connectivity for increased productivity and efficiencies
Requirements
- At least 8 years of experience in the communications industry, including agency-side corporate communications experience and work with consumer brands would be a bonus
- Passion for communications, with a sound understanding of the various disciplines, but with expertise in Public Relations
- Well-versed with the building blocks of Public Relations and have proven to be a trusted consultant in your previous role
- Must be comfortable with technology, corporate and digital media communications, working with brands and agency partners
- A proven track-record in problem-solving, managing teams and have strong interpersonal skills
- Have managed Pan-Asian campaigns and are familiar with the nuances in various markets in the region
- Have a good understanding of consultant billing systems, budget and team forecasting, team development, and other growth processes
- Have experience in developing and conducting training and development modules across the organisation
- Excellent written and verbal communications skills
