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Sr. Business Analyst SME

Remote: 
Full Remote
Experience: 
Mid-level (2-5 years)
Work from: 
Suriname, Wisconsin (USA)

Job description

  Position:Sr. Business Analyst SME
Duration: 6 + Months
Location: Sun Prairie, WI or New York or Remote

Summary
  • Position will be remote but manager would only like to see candidates that are local to Sun Prairie or New York
  • Support essential HR process documentation, operational support and project implementation of functional and technical solutions by collaborating with business partners to gather business requirements, provide expertise and guidance and help execute plans by working with technology teams to enhance business capability, achieve results and support organizational growth.

Primary Responsibilities
  • Develop implementation and improvement plans by eliciting business requirements from key stakeholders through multiple processes to identify business needs, evaluate requirements and desired outcomes, analyze gap between current and future state and recommend solutions
  • Facilitate the translation of business needs into actionable processes by evaluating information gathered from multiple sources, reviewing needs analysis findings, escalating questions and clarifying issues to create, communicate and define user requirements for the development of effective solutions
  • Assess, document and communicate impact of change to business and individuals by collaborating with internal and external key stakeholders to analyze information needs and functional requirements, accurately define costs, schedule timeline and evaluate interdependencies to develop business requirements documentation for key stakeholder engagement
  • Collaborate with developers and subject matter experts by regularly communicating to establish the technical vision, analyze tradeoffs between usability and performance needs and gather information to meet requests within area of responsibility and achieve departmental service level agreements
  • Identify and implement continuous improvement initiatives by assessing alignment of current process, program and systems to business requirements and recognizing opportunities for standardization, increased efficiency, cost reduction, increased quality and improved user experience to enhance performance of position, team and company
  • Support end-users by utilizing a disciplined and systematic approach to ensure thorough
  • understanding of user requirements, user experience and development and availability of relevant and accurate process documentation
  • Assist with the identification of training requirements for assigned projects and business units by providing input to the training plan, supporting the development of training materials and participating in the training for assigned projects as required
  • Participate in implementation planning by supporting the implementations for operational changes as well as assigned projects and providing leadership to ensure successful outcomes
  • Identify and eliminate risks to change implementation by assisting with planning user acceptance testing, clarifying and ensuring developers understand requirements, coordinating users, executing tests, monitoring test completion, escalating issues and soliciting feedback to support accurate testing and alignment with desired outcomes
  • Contribute to a positive work environment by demonstrating cultural expectations and influencing others to reward performance and value "can do people, accountability, diversity and inclusion, flexibility, continuous improvement, collaboration, creativity and fun

Required Qualifications
  • Education: Bachelor's Degree or equivalent combination of education and work experience
  • Experience: 2 years relevant experience
Experience
  • Business analysis, technical analysis and improvement experience
  • Workday experience
Preferred Knowledge
  • Basic knowledge of needs analysis best practices and procedures
  • Basic knowledge of requirements management methodology
  • Basic knowledge of terminology, function and fundamental capabilities of common computer, software, information and communication technology devices, components, and concepts
  • Current knowledge of HR tools and technologies
  • Basic knowledge of project management principles and methodology
  • Principles and concepts related to the insurance industry
  • Current knowledge of the Software Development Life Cycle (SDLC) and agile management principles

Required profile

Experience

Level of experience: Mid-level (2-5 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Verbal Communication Skills
  • Analytical Thinking
  • Open Mindset
  • Collaboration

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