Business Analyst Collections Benelux

Business Analyst Collections Benelux

Are you an ambitious professional with a drive to improve and innovate and do you combine this with a hands-on mentality? Then we’ve got a great opportunity for you!

We’re expanding the data- and projects-team of the collections department and we’re looking for a junior/medior business analyst, who is ready for a next step and wants to help improving our processes regarding the collections processes.

What will you do?

• You will have a key role in a variety of projects, and you will work closely together with business, data and IT to turn ideas into tangible improvements.

• You will analyze business processes to spot opportunities, develop a plan how to implement these ideas and shape them into permanent improvements.

• Projects you may work on are generating attractive dashboards to share data-insights, optimizing processes to reduce administrative work, initiating pilots to investigate the impact of your ideas and translating these improvements into requirements for the IT-team to make it happen.

• You also collaborate with our external parties, like call centers, in these optimization projects.

What will you bring?

You are an analytical team player with excellent communication skills to manage various stakeholders. Next to that, you’re a self-starter and have no trouble developing a project plan and specifying requirements for the IT team. Due to your organizational skills and your proven stakeholder management, you turn projects into a success!

You have

• Bachelor’s or master’s degree

• Proven experience as a Business Analyst or similar role (2+ years)

• Strong analytical and organizational skills

• Strong collaborator

• Fluent in English, with excellent communication skills

We offer

• A personalized onboarding program, so you can get to know Santander and our way of working inside out.

• A laptop and other work-related tools.

• In addition to a market-based salary, you can expect a 13th-month salary, an annual performance bonus of up to 10% of your annual salary, and 27 vacation days.

• You decide how you commute to the office! Santander offers various mobility schemes for you to choose from. For example, if you use public transport, we will cover the entire trip with an NS Business Card.

• We encourage development and growth and offer various training opportunities.

• A remote work allowance (€3.13) for the days you work from home.

We are

Santander Consumer Finance SA, Netherlands Branch is one of the largest financial institutions in the world and part of the Santander Group. We have been active in the consumer finance market since 1985. Our headquarters is located in Utrecht, and we have a branch office in Merelbeke (near Ghent) in Belgium. Our Benelux team consists of approximately 350 colleagues. Together, we are part of the Santander Group, a global player. For more information about our activities, please visit santander.nl.

Our mission is to contribute to help more people and businesses prosper. We embrace a strong risk culture and all our professionals at all levels are expected to take a proactive and responsible approach toward risk management.

What makes Santander different and unique?

We work with a variety of nationalities both internally and externally. Initiative is valued, as is humor. We encourage creativity and brainstorm new ideas together. We have an open company culture with an informal working atmosphere, and we regularly organize parties and other activities.

Are you interested?

Join the team! You will become part of a close-knit, enthusiastic, and dynamic team that supports each other. Our enthusiastic CBU team is eager to welcome you!

Want to apply?

This is your chance to showcase your talent in a dynamic, international organization!

* Screening is part of the application process. We check, based on the screening procedures in place within Santander, whether new employees are sufficiently reliable to perform work at Santander.

* We have a strong risk culture and expect all our professionals, regardless of their position, to have a proactive and responsible attitude towards risk management.

Acquisition in response to this vacancy is not desired.