Offer summary
Qualifications:
Bachelor's degree in any field, Experience in telemarketing or related field.Key responsabilities:
- Make outbound calls and handle email communications
- Maintain relationships, upsell, and set appointments
Match score not available
Priority access
Match score not available
Virtual Assistant - Cold Caller (Remote)
75% Flex
Job description
Your missions
This is a remote position.
Company Overview
ClearDesk was founded based on years and years of our own experience in prior businesses in outsourcing amazing talent from places like Colombia, India, and the Philippines. We now live in a world where high-speed internet and the latest technology allow us to build a team of amazing people all across the world.
At ClearDesk, we handle the sourcing, recruiting, and management of our overseas talent as they work with our clients. Our goal is to provide exceptional service that exceeds expectations, and we take pride in our ability to match each client with the right talent to suit their unique needs.
Our Mission
At ClearDesk, we're passionate about helping people succeed. Our mission is to assist clients in building top-performing teams in the most cost-effective way possible, enabling them to thrive in today's competitive business landscape. Additionally, we're committed to helping our remote talent develop their careers within outstanding teams while supporting their families.
But we don't stop there. We're constantly pushing ourselves to grow and learn by surrounding ourselves with the very best talent. This culture of continuous improvement enables us to provide even better service to our clients and team members alike. At ClearDesk, we believe that when everyone succeeds, we all succeed.
Job Description
We are looking for experienced Cold Callers and Appointment Setters who will be responsible for conducting outbound calls to engage with prospective clients, generate interest in our products or services, and nurture leads to facilitate their seamless transition into our acquisition pipeline.
Responsibilities
- Conduct outbound phone calls
- Touch base with existing clients to maintain relationships and assess potential upsell opportunities
- Engage with potential clients over the phone, providing them with a general understanding of our products and services
- Effectively communicate the value proposition of our offerings
- Demonstrate a deep knowledge of our products and services to address client inquiries.
- Handle email communications
- Respond to inquiries generated through our website promptly
- Input leads and relevant information into our Customer Relationship Management system, HubSpot
- Identify and qualify leads to determine their potential as clients
- Set appointments for our sales team members
- Meet or exceed a daily call quota of 100+ calls
Requirements
- Graduated with a 3-year or 4-year Bachelor’s degree
- Candidates must provide either an NBI Clearance or Police Clearance (preferred) upon hiring
- Must be comfortable with using Hubstaff, a time-tracking application
- Proven experience in telemarketing or a related field
- Professional-level English (written and verbal/voice)
- Familiarity with Customer Relationship Management software
- Proficiency in using Method CRM is a huge plus
- Proficiency in using dialer software, such as DialPad, RingCentral, and Mojo Dialer
- Strong computer skills, including Microsoft Office and Google Workspace
- Computer or laptop with access to the internet (min speed of 25 Mbps)
Compensation and Benefits
- Up to PHP 42,500 a month (Based on experience)
- Work from home
- HMO
- Bonuses and incentives
- Paid training
Required profile
Experience
Spoken language(s):
English
Check out the description to know which languages are mandatory. Soft Skills
- Interpersonal Skills
- Customer Service
- Proactivity
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