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REMOTE Portfolio Delivery Manager (Contract)

Role overview

Summary

The Portfolio Delivery Manager role connects demand to delivery within Expert Excellence at CapeTalent. This position focuses on managing the flow of learning content requests, ensuring that commitments from upstream partners are executed effectively by coordinating with various downstream functions.

Qualifications

  • Proven project or program management experience — PMP, Agile, Scrum, or equivalent demonstrated capability.
  • Experience coordinating across content design, delivery, and technology platform functions in a learning or content production environment.
  • Familiarity with supply chain governance, demand management, or capacity planning concepts.
  • Strong track record managing multiple concurrent workstreams with complex dependencies and cross-functional stakeholders.
  • Excellent written and verbal communication — able to translate operational complexity into clear status and stakeholder updates.

Responsibilities

  • Manage incoming learning content requests through the established intake process.
  • Coordinate across Learning Solutions & Strategy, Delivery, and Platform teams to ensure readiness for execution.
  • Own the end-to-end tracking of active work requests from intake through delivery confirmation.
  • Support the prioritization process by ensuring all active and incoming requests have the necessary information.

Key facts

Hard skills

Other skills

  • Communication
  • Detail Oriented
  • Problem Solving

About the company

CapeTalent logo

CapeTalent

  • 2–10
At CapeTalent, we pride ourselves on being a premier Learning and Development Staffing Agency, specializing in both contract and permanent placements for Fortune 500 organizations. Our flexible staffing solutions are designed to bridge the skills gap within your in-house team, enabling the creation of compelling and effective training programs in areas such as sales, software, compliance, and onboarding. Our team of L&D professionals brings a wealth of experience, having collaborated with thousands of clients across various industries. This extensive background affords us a unique, consultative perspective when working alongside your L&D team, ensuring tailored support that aligns with your specific learning objectives. Commitment to building lasting relationships is at the heart of CapeTalent. Guided by our core values of integrity, accountability, and collaboration, we strive to exceed expectations and consistently provide superior service to our partners. Let us help you achieve your training and development goals with solutions that reflect our dedication to your success. Contract - ondemand@capetalent.com or erica@capetalent.com - to discuss your resource needs.

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Job description

REMOTE Portfolio Delivery Manager (Contract)
Portfolio Strategy & Commercial Operations— Portfolio Operations & Delivery

The future of learning deserves the right talent. CapeTalent connects AI-forward Learning & Development professionals with Fortune 100 companies driving innovation at scale.

CONTRACT DETAILS W2 employment is not available for this engagement.
  • 1099/C2C Only 
  • 6-month contract (strong likelihood of extension)
  • REMOTE
  • Start date: October 2026
  • 40 hours per week @ $55-$65/hour (C2C or 1099), based on experience
  • Standard U.S. business hours 
  • Heavy Slack collaboration + Laptop provided
THE OPPORUNITY The Portfolio Delivery Manager is the operational thread connecting demand to delivery inside Expert Excellence. Portfolio Delivery Manager's (PDM) translate committed business needs into coordinated delivery execution — managing the flow of learning content requests from intake through production, readiness, and delivery confirmation. PDMs receive demand from upstream partners — and coordinate across downstream delivery functions to ensure everything is ready on time and at quality.   The downstream functions PDMs work with include Learning Solutions & Strategy (content and curriculum design), Delivery (facilitation and deployment), and Platform (the technology that hosts and
delivers the learning).   This is not a business relationship role and not a learning strategy role. It is a delivery coordination / project management role that ensures what gets committed upstream actually gets built, tracked, and delivered by the right downstream teams. Demand Intake and Upstream Coordination:
  • Manage incoming learning content requests through the established intake process — ensuring requests are
    complete, scoped, and properly documented before entering the delivery pipeline.
  • Partner with internal teams to clarify business requirements, confirm scope, and align on timelines before work is resourced.
  • Flag incomplete or unclear requests and drive resolution before they create downstream rework.
Downstream Coordination and Delivery Readiness:
  • Coordinate across Learning Solutions & Strategy, Delivery, and Platform teams to ensure each function is resourced, aligned, and ready to execute on committed work with clear dates and deliverables.
  • Manage dependencies and sequencing across downstream functions — ensuring content design, delivery
    preparation, and platform readiness are progressing in parallel and not blocking each other.
  • Identify and escalate risks, blockers, and readiness gaps before they become delivery failures.
  • Confirm delivery readiness at key milestones and ensure the handoff from production to deployment is clean and complete.
Supply Chain Tracking and Visibility:
  • Own the end-to-end tracking of active work requests from intake through delivery confirmation — maintaining accurate status, milestone, and dependency visibility across assigned portfolio areas.
  • Maintain accurate and current data in Jira, Smartsheet, and eventually the unified PMO platform so the portfolio view is always reliable.
  • Provide clear and timely status updates to the Portfolio Operations & Delivery lead and to upstream partners as needed.
Prioritization Support:
  • Support the prioritization process by ensuring all active and incoming requests have the information needed to make sound prioritization decisions.
  • Surface capacity constraints, sequencing conflicts, and trade-off options to the Portfolio Operations & Delivery lead.
  • Communicate prioritization decisions back to ERCMs and LCPs clearly and in a timely way.
Process Improvement and Governance:
  • Operate within and actively improve the supply chain governance framework — identifying gaps, inconsistencies, and opportunities to make the process cleaner and more reliable.
  • Document learnings, recurring issues, and process improvements and bring them to the Portfolio Operations & Delivery lead and the Business Process function.
  • Support the transition to the unified PMO platform — contributing to requirements, testing, and adoption.
Qualifications:
  • Proven project or program management experience — PMP, Agile, Scrum, or equivalent demonstrated capability.
  • Experience coordinating across content design, delivery, and technology platform functions in a learning or content production environment.
  • Familiarity with supply chain governance, demand management, or capacity planning concepts.
  • Strong track record managing multiple concurrent workstreams with complex dependencies and cross-functional stakeholders.
  • Experience supporting or contributing to PMO platform transitions or tooling consolidation
  • Comfortable working in ambiguous, fast-moving environments where processes are still being built and improved.
  • Excellent written and verbal communication — able to translate operational complexity into clear status and stakeholder updates.
  • Proficient in Jira, Smartsheet, or equivalent project tracking tools.
  • Strong attention to detail and follow-through — nothing falls through the cracks.
 

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