Inside Sales Manager

Inside Sales Manager 

Are you an inside sales leader who still loves picking up the phone and closing the deal? Do you get energized by strategy, coaching a team, sharpening a sales script, and watching conversion rates climb? If you want a hands-on leadership role with real ownership and real upside, we want to meet you.

We are a fast-growing, American-made home products brand on a mission to help people sleep better. We design, manufacture, and ship a patented, premium 100% blackout window shade that customers can order online and install themselves. Our product is built in the USA with American materials, backed by a 5+ year warranty, and loved by thousands of customers nationwide. Demand is growing fast, and we are hiring an experienced Inside Sales Manager to lead our direct-to-consumer sales channel to its next level of growth.

Location: Remote (U.S.) or hybrid in Dallas, TX 

What You'll Earn

• OTE $85,000 to $105,000
  $65,000 to $75,000 base salary DOE
  •  Quarterly performance-based commission tied to direct-to-consumer sales results

• Flexible work arrangement: work remotely anywhere in the U.S., or from our Dallas office 
• Health reimbursement program to help cover individual health care costs
• 10 days PTO and 6 paid holidays
• Flexible, outcome-focused schedule: we care about results, not clock-watching
• Rapid, hands-on product training so you become a true product expert within weeks
• Warm, inbound leads from website traffic, digital campaigns, and a large base of loyal existing customers
• A high-impact seat with direct access to leadership and the freedom to build and improve the sales process

• Full-time, primarily Monday through Friday, 9a-5p
  • Occasional Saturday coverage may be needed during peak periods, with flexibility to adjust your week

What You'll Do

• Lead and coach the inside sales team: Act as a player-coach for our inside sales and customer support team, developing their sales skills and shifting more of their time toward converting opportunities
• Sell from the front: Pick up the phone, run video consultations, and personally convert high-value inbound leads
• Drive conversion: Own daily, weekly, and quarterly direct-to-consumer sales goals and improve lead-to-sale conversion rates
• Sharpen the pitch: Build and refine sales scripts, objection handling, and follow-up cadences that clearly communicate the long-term value of a premium, American-made product
• Work the smartest leads: Prioritize the highest-value opportunities, including existing customer re-orders, referrals, and abandoned carts, instead of endless cold calling
• Partner with marketing: Share customer insights to improve lead quality, messaging, and campaigns
• Use technology and AI: Manage pipeline and performance in HubSpot CRM and look for smart ways to use automation and AI tools to save time and grow sales
• Keep the customer experience strong: Route support issues to the right people so sales stays the priority, while making sure every customer feels taken care of
• Manage up: Communicate clearly with leadership, flag issues early, and bring solutions to the table

What We're Looking For

• Proven inside sales experience, with 2 to 4+ years in a team lead, sales manager, or supervisory role
• A track record of hitting and exceeding sales and conversion targets
• Experience selling high-end, luxury, or premium products; experience in home products, home furnishings, window coverings, or home improvement is a plus but not required
• A consultative, relationship-first selling style that resonates with homeowners and household decision makers
• Strong drive and self-motivation: you wake up ready to go after results
• Curiosity, sound judgment, and the intuition to find where the best opportunities are
• Excellent phone, video, and written communication skills
• Comfortable with CRM systems (HubSpot preferred), digital sales tools, and video calls
• Collaborative, organized, and able to work independently in a remote, outcome-focused environment
• Willingness to complete pre-employment assessments, including a behavioral and cognitive assessment

Why You'll Love It Here

You'll join a lean, ambitious company with a product customers love and a clear path for growth. You won't be stuck in meetings writing reports. You'll be in the game, leading by example, building a winning sales team, and earning more as the business grows. If you are driven, curious, and ready to make a real impact, this is your opportunity.

Ready to lead a growing direct-to-consumer sales team? Apply today.