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Inside Sales Associate

Role overview

Summary

This role is for an Inside Sales Associate at Allianz Partners, focusing on helping customers find suitable travel insurance solutions. You will engage with customers, providing them with information and support to ensure they select the right coverage for their travel needs.

Qualifications

  • High school diploma or equivalent diploma.
  • Possess superb customer service skills and a strong customer focus.
  • Eligibility to obtain a license for selling travel insurance across all 50 states.
  • Candidates must reside in Virginia, Florida, Maryland, Georgia or Texas to be considered.
  • Preferred: Six (6) to twelve (12) months in a customer service environment with previous success in a sales-based environment

Responsibilities

  • Respond to inbound customer inquiries via phone and email with professionalism and empathy.
  • Identify customer needs and provide optimal or alternative product solutions to meet those needs.
  • Educate potential clients on their insurance options, provide quotes, and close sales.
  • Accurately enter pertinent customer data and research customer information.

Key facts

Hard skills

Other skills

  • Sales
  • Customer Service
  • Empathy
  • Communication
  • Problem Solving

About the company

simplesurance GmbH logo

simplesurance GmbH

  • Insurance
  • SME
  • 51–200
Since 2012, we are proudly „Made in Berlin“: our Most Awesome Team is highly international with 140+ people from over 30 countries. Our central office is located in the heart of Berlin and we have teams located in Tokyo, Lisbon, Munich, Paris and Mumbai. simplesurance is a leading provider of embedded insurance in fast-changing ecosystems, such as mobility, e-commerce, travel, fintech, and banking. Renowned companies use simplesurance's technology to include insurances in their customer journey, enhancing the overall customer experience and adding value across 30+ countries in an easy and smart way. As a part of Allianz, we develop the global connectivity player with transparent and efficient insurance services to connect people and business, anywhere & anytime, enabled by state-of-the-art technology that we have developed since 2012. By being the pioneers in our field and after joining the Allianz Group in 2022, we are stronger than ever to reshape how people are accessing and buying insurances. We are committed to resilience, growth and innovation to challenge the status quo, while having fun doing it, true to our motto: "Never Stop Playing”.

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Job description

 

Are you a motivated sales professional who enjoys helping customers find the right solution for their needs? Do you thrive in a fast-paced environment where every conversation is an opportunity to make a difference?

We are seeking an enthusiastic Inside Sales Associate to join our Travel Sales team. In this role, you will engage with customers who are actively seeking travel insurance solutions, helping them understand their coverage options and select the protection that best fits their travel plans. Through consultative selling and exceptional customer service, you will play a key role in delivering a worry-free travel experience for our customers.

At Allianz Partners, we recognize that our strength lies in the people we hire. If you're passionate about sales, customer service, and helping customers travel with confidence, we'd love to hear from you.

What you will do:

  • Respond to inbound customer inquiries via phone and email with professionalism and empathy.
  • Identify customer needs and provide optimal or alternative product solutions to meet those needs.
  • Educate potential clients on their insurance options, provide quotes, and close sales.
  • Responsible for in-depth knowledge of products and services offered, learning about products and staying up to date on new product or policy changes.
  • Accurately enter pertinent customer data and research customer information.
  • Able to close a sale by addressing customer concerns, demonstrating empathy, and consistently moving the customer towards commitment.
  • Work effectively in an environment shaped by artificial intelligence (AI), machine learning, data analytics and cloud-based tools, using insights responsibly with our standards of data governance, security and ethical use.
  • We are currently hiring for our morning, afternoon and evening shifts. 

What you will bring:

  • High school diploma or equivalent diploma.
  • Six (6) to twelve (12) months in a customer service environment with previous success in a sales-based environment preferred but not required.
  • Possess superb customer service skills, a strong customer focus, and commitment to customer satisfaction.
  • While this role is fully remote, candidates must reside in Virginia, Florida, Maryland, Georgia or Texas to be considered.
  • Eligibility to obtain a license for selling travel insurance across all 50 states. A limited lines license will be acquired post-hire, requiring background checks but no testing.

What we offer:

Base Pay: $16–$19 per hour (based on the number of years of sales experience)

Incentives: Uncapped incentive structure

Total Earnings Potential: Most Inside Sales Associates earn an average of $50,000–$60,000/year

Actual base pay may vary based upon factors such as relevant experience, qualifications, internal equity of peers, and geographic location. Employees may also qualify for performance-based bonuses, merit increases, and other incentives based on individual and company performance. The availability and amount of these additional compensation elements are determined by company policy and may vary.

Our employees play an integral part in our success as a business. We appreciate that each of our employees are unique and have unique needs, ambitions and we enjoy being a part of their journey.

We are there to empower and encourage you with your personal and professional development ensuring that you take control by offering a large variety of courses and targeted development programs. All that in a global environment where international mobility and career progression are encouraged. Caring for your health and wellbeing is key priority for us. This is why we build Work Well programs to providing you with peace of mind and give the flexibility in planning and arranging for a better work-life balance. We offer a comprehensive benefits package that includes health, dental, and vision insurance, retirement savings plans, paid time off, and other employee programs. Eligibility for benefits is subject to plan terms and conditions and may vary based on position and/or employment status. 

At Allianz we use some AI-assisted technology as part of our recruitment process to help match candidates to roles based on skills, experience, job title, and location. AI supports our recruiters by enhancing the efficiency and accuracy of candidate assessments and job recommendations, while all applications are reviewed by our recruitment team and final hiring decisions are made by humans.

Multiple vacancies may be filled from this job posting

How We Hire:

We hire directly. Allianz Partners does not accept unsolicited CV’s or approaches from agencies. We only work with partners on our approved supplier lists under contract. Any unsolicited submission will not be considered.

109995 | Customer Services & Claims | Professional | Allianz Partners | Full-Time | Permanent

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. 

At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust.

We therefore welcome applications regardless of race, ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.

Join us. Let's care for tomorrow.

 

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