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This role is for leading a new integration team at vivenu, focusing on building and maintaining critical platform integrations. You will work with various technology partners to enhance the ticketing experience for global brands, ensuring seamless integration workflows and robust API performance.
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You will be leading a newly formed integration team that centralizes to build, maintain and scale critical platform integrations across distributors, insurance partners, and app marketplaces.
Establish, lead, mentor, and scale a newly formed engineering team focused on centralizing 3rd-party integrations and APIs.
Conduct regular code reviews and architectural discussions, ensuring adherence to security and coding best practices.
Design, build, and maintain scalable, robust RESTful endpoints, webhooks, and middleware applications.
Standardize integration frameworks and developer tools (SDKs, webhooks, API wrappers) to accelerate partner onboarding and third-party app builds.
Oversee data synchronization, schema design, and asynchronous message processing for high-volume enterprise event traffic across distribution and marketplace channels.
Ensure maximum uptime, error handling, rate-limiting resiliency, and end-to-end monitoring across all third-party connectors.
Engage with strategic technology partners (e.g., GetYourGuide, HubSpot, Salesforce, insurance carriers, payment providers) to co-design seamless integration workflows.
Establish clear integration standards and documentation for external developer partners building on the vivenu API ecosystem.
Monitor API throughput and performance during high-concurrency event launches, proactively optimizing bottlenecks.
7+ years of professional software engineering experience, with a focus on web APIs, backend services, and distributed systems.
2+ years in a technical leadership or team lead capacity (managing sprint planning, line management, and delivery).
Deep technical expertise with Go/TypeScript, Node.js or similar modern backend languages.
Proven track record building and consuming RESTful APIs, GraphQL, and event-driven architectures (Webhooks, Kafka, RabbitMQ, WebSockets).
Experience integrating major distribution channels, insurance tools, or enterprise CRMs (e.g., GetYourGuide, HubSpot, Salesforce, SAP, Stripe, Adyen).
Hands-on experience with cloud platforms (GCP/AWS) and containerization technologies (Docker, Kubernetes).
Deep understanding of API authentication patterns (OAuth 2.0, JWT, API Keys) and rate-limiting techniques.
Experience in high-throughput, latency-sensitive environments (e.g., e-commerce, ticketing, fintech, or real-time transactional platforms).
Excellent verbal and written communication skills in English (ability to articulate technical trade-offs to non-technical stakeholders).
Self-starter with a founder mindset: thriving in fast-paced, high-growth environments.
Experience in high-growth SaaS or B2B platforms, large-scale e-commerce, AdTech/MarTech.
Hands-on experience building or managing a third-party developer portal/app marketplace is a plus.
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