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Academic Program Coordinator

Role overview

Summary

The Academic Program Coordinator role supports the Malcolm Baldrige School of Business by managing DBA dissertation workflows and assisting with graduate and undergraduate program coordination. This position serves as a liaison between students and academic leadership, ensuring effective program delivery and compliance with institutional policies.

Qualifications

  • Master’s degree in related business field.
  • Experience in higher education, academic administration, student services, or program operations.
  • Strong organizational, communication, interpersonal, and problem-solving skills.
  • Comfort with academic technology and scheduling systems.
  • Preferred: Regular evening availability to support campus operations.

Responsibilities

  • Manage and coordinate the administrative workflow of DBA dissertations.
  • Track dissertation milestones, submission deadlines, and required approvals.
  • Provide on-campus academic and administrative support to Program Chairs.
  • Assist with course scheduling and coordination of faculty assignments.

Key facts

Hard skills

Other skills

  • Organizational Skills
  • Detail Oriented
  • Problem Solving
  • Scheduling
  • Communication
  • Social Skills
  • Relationship Management

About the company

Post University logo

Post University

  • Higher Education
  • 1,001–5,000
Based in Waterbury, Connecticut, since 1890, Post University is known for its innovation and focus on providing every online and on-campus student an extraordinary educational experience with an unmatched level of personalized support. Among the first in the nation and the first in the State of Connecticut to offer full degrees online, Post fuels the personal aspirations and career goals of its students with inventive and robust learning technologies that deliver in-demand undergraduate and graduate degree programs, small class sizes, individual attention, and customizable degree concentrations. Respected for its Honors Program, NCAA Division II athletics, and pioneering role in online education for more than 20 years, Post University is licensed by the State of Connecticut through the Office of Higher Education and is accredited by the New England Commission of Higher Education (NECHE). The following degree programs offered by the Malcolm Baldrige School of Business are programmatically accredited by the Accreditation Council for Business Schools and Programs (ACBSP): Associate of Science – Accounting, Marketing, Management; Bachelor of Science – Accounting, Business Administration, Finance, Management, Marketing, Sport Management; Master of Science – Accounting; Master of Business Administration (MBA). Post is ranked among the best by U.S. News & World Report. Learn more about how Post Makes It Personal™ by visiting www.Post.edu. For useful consumer information go to http://post.edu/consumer-information.

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Job description

Post University is focused on providing the personal guidance and support students need to succeed in their studies, personal lives, their careers, and beyond. From academics to athletics, online options to on-campus classes, and career-building degree programs to micro-credential opportunities, we do everything we can to make students’ educational experience amazing. 

Founded in 1890. For more than 130 years, Post has focused on student success. That focus enables us to change with the times, providing state of the art and innovative learning experiences for our students. Over 25 years ago, Post University was a pioneer in the development of online education in Connecticut, and among the first in the nation. Thanks to our ability to adapt to innovation, Post is now the second largest school in Connecticut with thousands of students online, main campus, undergraduate, and graduate programs.

POSITION SUMMARY:

The Academic Program Coordinator provides academic and administrative support to the Malcolm Baldrige School of Business, with approximately 70% responsibilities focused on managing the administrative workflow of DBA dissertations. This includes tracking dissertation progress, coordinating submissions, monitoring deadlines and approvals, maintaining accurate records, and facilitating movement through established academic review processes. The remaining 30% supports broader graduate and undergraduate program coordination in partnership with Program Chairs, including scheduling, instructional coverage, faculty and student needs, and evening programming. Serving as an on-campus extension of academic leadership, the coordinator independently resolves routine concerns, facilitates cross-departmental collaboration, and ensures consistent, timely program delivery.

ESSENTIAL FUNCTIONS:

DBA Program Coordination 

  • Manage and coordinate the administrative workflow of DBA dissertations, ensuring timely progression through established academic review, approval, and completion processes.
  • Track dissertation milestones, submission deadlines, committee reviews, revisions, and required approvals to ensure adherence to program timelines and institutional requirements.
  • Maintain accurate and current records of DBA learner dissertation status, progress, documentation, and outstanding requirements.
  • Coordinate the submission, distribution, and routing of dissertation materials among learners, faculty advisors, dissertation committees, and academic leadership.
  • Monitor dissertation workflows to identify delays, incomplete submissions, or outstanding approvals, proactively following up with appropriate stakeholders to facilitate resolution.
  • Serve as a primary administrative point of contact for DBA learners regarding dissertation procedures, documentation requirements, timelines, and next steps.
  • Coordinate dissertation-related meetings, presentations, defenses, and other required academic milestones, including scheduling, documentation, and communication.
  • Prepare and maintain reports and tracking tools that provide academic leadership with visibility into dissertation progression, learner status, and potential administrative bottlenecks.
  • Support compliance with institutional dissertation policies, academic procedures, documentation standards, and degree completion requirements.

Graduate and Undergraduate Program Coordination 

  • Provide on-campus academic and administrative support to Program Chairs, including those working remotely, to facilitate effective program delivery.
  • Assist with course scheduling, section planning, instructional coverage, and coordination of faculty assignments in collaboration with Program Chairs and academic leadership.
  • Coordinate classroom readiness, instructional resources, course materials, and other logistical needs to support scheduled academic activities.
  • Collaborate with university departments, including the Registrar, Advising, Student Services, and Instructional Design, to address program needs and support consistent academic delivery.
  • Monitor and follow up on outstanding program coordination tasks, ensuring appropriate communication, accountability, and completion.
  • Independently resolve routine administrative and program-related issues while escalating complex academic, personnel, or policy matters to appropriate leadership.

Teaching

  • The role will be expected to support teaching within the MBSOB where appropriate/required up to 2 to 3 courses within an academic year. The teaching load can be reduced with approval from the Dean depending on the nature of other assigned projects.

Perform other related duties as assigned in support of the School of Business and its academic programs.

QUALIFICATIONS:

  • Master’s degree in related business field required. 
  • Candidates should have experience in higher education, academic administration, student services, or program operations, with strong organizational, communication, interpersonal, and problem-solving skills. 
  • The role requires independent judgment, effective coordination across departments, comfort with academic technology and scheduling systems, and regular evening availability to support campus operations.

COMPETENCIES INCLUDE:

  • Academic Operations Management: Possess the ability to manage scheduling, coverage, academic processes, and competing operational priorities efficiently.
  • Academic Operations Management
  • Problem Solving and Independent Judgment
  • Faculty and Student Support
  • Scheduling and Coordination
  • Communication and Relationship Management
  • Attention to Detail
  • Responsiveness and Follow-Through
  • Cross-Department Collaboration
  • Operational Problem Solving
  • Student-Centered Service

WORK ENVIRONMENT/CONDITIONS:

The work environment and physical demands are characteristic of those in an academic and/or office setting. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. This position is remote-friendly, but the individual is expected to be on campus regularly and be available for on-campus events and special occasions as needed.

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