Sales Development Representative

Come make your mark at a rapidly growing company set to completely reinvent and take over the $30+ billion dollar AI + CCaaS industry. Talkdesk is looking for ambitious, driven, and resourceful Sales Development Representatives (SDRs) who already have a foundation in outbound prospecting and are eager to take their careers to the next level.

As an SDR at Talkdesk, you’ll play a critical role in driving pipeline growth and shaping our sales motion. Your mission will be to uncover high-quality opportunities, engage with decision-makers, and set the stage for meaningful sales conversation - all while building your own future as a sales leader.

What’s in it for you?

• Career Growth & Mobility: Accelerate your path from SDR to Inside Sales Representative, Account Executive and beyond with a proven internal promotion track.
• Mentorship & Coaching: Work closely with experienced leaders and peers who are committed to your professional development.
• High-Performance Culture: Join a team fueled by collaboration, trust, and camaraderie, where success is celebrated and supported.
• Cutting-Edge Tech: Leverage best-in-class sales tools like Salesforce, Salesloft, LinkedIn Sales Navigator, Gemini, and more.

What you’ll do:

• Consistently exceed monthly quotas for booking qualified meetings and generating pipeline for our sales organization.
• Execute high-volume, multi-channel outreach (calls, emails, social, video, and creative engagement strategies) to connect with key prospects.
• Collaborate with sales, marketing, and solutions engineering teams to develop account strategies and drive market penetration.
• Deliver Talkdesk’s value proposition with clarity, empathy, and business acumen to senior decision-makers.
• Maintain accurate and up-to-date CRM data in Salesforce, ensuring pipeline visibility and sales forecasting accuracy.
• Provide feedback loops to marketing and sales leaders to improve messaging, targeting, and process efficiency.

What makes you stand out:

• 1+ years of experience as an SDR, BDR, or in a sales-focused role.
• Reach out to us - find the Senior Manager of Sales Development, and send a note to express your interest! 
• A proven track record of hitting or exceeding quotas in a high-growth, fast-paced environment.
• Excellent written and verbal communication skills with the ability to tailor messages to different personas.
• Resilience, positivity, and a growth mindset - you thrive on challenges and consistently raise the bar for yourself.
• A disciplined, organized approach to time management, prioritization, and follow-through.
• Hands-on experience with tools like Salesforce, Salesloft, LinkedIn, and other platforms.

Pay (OTE): $80,000

Other Types of Pay: Based on level and role the employee may be eligible for long term incentives in the form of equity and short term incentives of either bonus or commission. 

Health Insurance: Medical, Dental, Vision, Life and Disability Insurance, Employee Assistance Program (EAP).

Retirement Benefits: 401(k) plan

Paid Time Off: Talkdesk offers an uncapped paid time off program for exempt employees and an accrual-based program for non-exempt employees; both are subject to manager approval and consistent with business needs.

Paid Holidays: Talkdesk offers 14 paid holidays each year. 

Paid Sick Leave: Exempt employees have uncapped paid time off and non-exempt sick leave follows accrual standards; both are subject to manager approval and consistent with business needs.

Method of Application: Apply online.

Application Window: The application window is expected to close at least 5 days from the posting date. The application was posted on 11/13/2026.

Benefits and perks listed above may vary based on the nature of your employment with Talkdesk.

All questions or concerns about this posting should be directed to the Talent team at Talent@talkdesk.com.

Talkdesk is pioneering a new era of Customer Experience Automation (CXA), redefining how the world’s most admired brands interact with their customers through AI. Our global team of courageous innovators is customer-obsessed, building AI-first solutions that put empathy, trust, and transparency at the center of every interaction. We foster an inclusive culture where diverse perspectives drive our success and every voice belongs. Combining the stability of a global leader with the agility of a disruptor, Talkdeskers are empowered with the autonomy to drive meaningful impact, while giving back to the communities and environment around us.

Talkdesk has been recognized as a Leader in the Gartner® Magic Quadrant™ for Contact Center as a Service (CCaaS) and in the G2 Overall Grid® Reports for AI Agents and Contact Center. With seven consecutive years on the Forbes Cloud 100 and multiple AI Breakthrough awards, there has never been a more exciting time to join us as we shape the future of customer experience automation!

Work Environment and Physical Requirements:

Primarily office-environment work, extended periods of sitting or standing, computer-based work. Limited lifting, and equipment usage limited to computer-related equipment (keyboards, mouse, etc.)

The Talkdesk story hinges on empathy and acceptance. It is the shared goal among all Talkdeskers to empower a new kind of customer hero through our innovative software solution, and we firmly believe that the best path to success for our mission is inclusivity, diversity, and genuine acceptance. To that end, we will hire, promote, work along, cheer for, bond with, and warmly welcome into the Talkdesk family all persons without regard to ethnic and racial identity, indigenous heritage, national origin, religion, gender, gender identity, gender expression, sexual orientation, age, disability, marital status, veteran status, genetic information, or any other legally protected status.