Sr. Manager, Strategic Proposals

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary
The Strategic Proposal Management (SPM) organization is responsible for developing and executing proposals and proposal-related activity across CVS Health, including the pharmacy components of Aetna RFPs. Our team creates proposals that clearly demonstrate how Aetna and CVS Caremark together are uniquely positioned to deliver significant value to plan sponsors through integrated medical and pharmacy solutions, effective cost management, and innovative programs that engage members and promote healthier and more cost-effective behaviors. Through our unique suite of assets, CVS Health, a Fortune 6 company, is reinventing pharmacy to offer innovative solutions that help people on their path to better health. We effectively manage health care and pharmaceutical costs and improve health outcomes through Aetna® health benefits, our pharmacy benefit management services (PBM) – CVS Caremark®, our mail order and specialty pharmacy division, our CVS Pharmacy retail locations, our retail-based medical clinic subsidiary, MinuteClinic® and our online retail pharmacy, CVS.com®. We are focused on enhancing access to care, lowering overall health care costs for plan members and payors, and improving health outcomes. 

This is a highly visible leadership position within the Aetna Proposals team of Strategic Proposal Management, which sits in the broader Client Financial and Profitability organization. This leader will be responsible for overseeing the development of the pharmacy components of Aetna RFPs and proposals, including technical, , clinical, and contractual responses, and ensuring pharmacy content is accurate, competitive, and aligned with Aetna’s overall offer and sales strategy.

As a leader in this highly visible and accountable team you will be tasked with executing strategic initiatives, developing talent, participating in strategy discussions related to Aetna sales opportunities, driving innovation in process and contributing to our collaborative and supportive culture.   This individual will be seen as a key contributor to the overall goal of delivering high quality, integrated client proposals on time, with a focus on detailed accuracy, and with exceptional win rates.  This highly matrixed leadership position will be successful through close collaboration with Medical sales support, Aetna sales, account management, product, proposal, and underwriting teams, as well as pharmacy business partners including PBM underwriting and pricing, clinical, trade/rebate, consultant relations, competitive intelligence, PBM operations, and legal. 

This work requires executive presence, presentation and delivery skills, strong pharmacy benefit knowledge, and the ability to make connections across medical and pharmacy disciplines and levels of seniority.  

Key Responsibilities 

• Lead and develop a team responsible for the pharmacy components of Aetna RFPs, establishing standards and measures of performance, quality, and timeliness. Participate in training and development for the team, the broader organization, and matrixed partners.
• Oversee National Accounts, Middle Markets, Public and Labor Segment proposals for integrated pharmacy unit
• Oversee intake, scoping, and coordination of pharmacy questions, questionnaires, pricing exhibits, and supporting documentation within Aetna RFPs, ensuring responses are complete, accurate, and delivered within proposal timelines.
• Serve as the primary pharmacy point of contact for Aetna proposal managers and sales teams, translating client requirements and pharmacy strategy into clear, compliant, and competitive responses.

Required Qualifications

• 7 + years professional experience in PBM, health plan/managed care, Sales/Consulting, Proposal/Project management, Underwriting, Legal, or Finance 

Preferred Qualifications

• Experience supporting health plan or medical carrier RFPs, including integrated medical and pharmacy offerings

• Knowledge of Aetna and CVS Caremark products, services, and pharmacy solutions
• Highly Organized, detail-oriented with strong capability in structured and critical thinking
• High level of independent judgment and proactivity
• Self-motivation, entrepreneurialism, high energy and ability to successfully function in a high-demand, deadline-driven environment
• Strong Internal Relationship skills across diverse teams
• Strong communication (written and oral) – executive presence and ability to influence across disciplines and at multiple levels of organization
• Leadership experience managing small teams
• Ability to guide and influence teams – aligned with broader defined strategies and overlapping initiatives
• Experience with all facets of PBM– operations, economics, clinical programs and services
• Fluent knowledge of Microsoft Office products (Word, Excel, Outlook)
• Experience using RFP content databases such as Loopio and Qvidian
• Prior PBM Underwriting and/or health care contracting experience
• Strong contractual and financial analytical abilities
• Working knowledge of pharmacy benefit pricing, financial guarantees, rebates, and clinical programs
• Adept at execution and delivery (planning, delivering, and supporting) skills
• Adept at business intelligence
• Adept at collaboration and teamwork
• Mastery of problem solving and decision-making skills
• Demonstrated project management experience with emphasis on process innovation and process improvement
• Demonstrated ability to work successfully in a matrix environment across medical and pharmacy business partners
• Mastery of growth mindset (agility and developing yourself and others) skills
• Demonstrated ability to foster an environment of influence and consistently act as a positive role model for other team members, taking responsibility for his/her decisions and actions

Education
Bachelor’s degree or equivalent work experience required

Pay Range

The typical pay range for this role is:

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.  This position also includes an award target in the company’s equity award program. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

Additional details about available benefits are provided during the application process and on Benefits Moments.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.