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Hotel Manager (Japan)

Role overview

Summary

This role is for a Hotel Manager to lead operations at a new hotel in Tokyo for Travelodge Hotels (Asia). You will focus on operational excellence, revenue growth, and guest satisfaction while fostering a positive workplace culture.

Qualifications

  • Business-level proficiency in English and Japanese.
  • Diploma or bachelor's degree in Hospitality Operations or related field.
  • Minimum 3 years' experience as a Hotel Manager or General Manager.
  • Exceptional leadership and people-management skills.
  • Preferred: Pre-opening hotel experience highly

Responsibilities

  • Act as a hands-on manager, overseeing day-to-day hotel operations
  • Evaluate hotel business strategy performance and improve future business plans
  • Lead strategies to increase hotel revenue and tailor sales approaches
  • Ensure compliance with fire/disaster, business-licensing and labor laws applicable to hotel operations

Key facts

Hard skills

Other skills

  • People Management
  • Financial Acumen
  • Leadership
  • Team Building
  • Communication
  • Adaptability

About the company

INS Global logo

INS Global

  • IT Services & Consulting
  • SME
  • 51–200
Top #1 Technology driven Global PEO and Employer of Record service provider present in 100+ countries all over the world. We work closely with a wide range of different businesses and organizations, empowering them to start or expand in new territories. Working with businesses of all sizes, and across different industries, our diverse team has a deep understanding of local regulations and processes in each country we operate in. We are dedicated to helping our clients work and grow in new territories, by taking care of their administrative challenges, allowing them to focus on growing their business. Specialties: PEO, Hiring and paying staff worldwide, Recruitment, Payroll and tax administration, Company incorporation, Business advisory, Labor dispatch, Employee dismissal, Work permit applications. Do you have a project you want to get started in another country? Let our global teams help you establish a local presence in record time, so that you can focus 100% on developing your business activity.

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Job description

About the Company
Our client is a hotel investment, management and operating company based in Singapore. Travelodge Hotels (Asia) is one of the leading and fastest-growing midscale hotel chains in Asia, managing more than 4,000 rooms in 6 countries and 15+ gateway cities across Asia Pacific.
About the Job
We are seeking a hands-on, Japanese-speaking Hotel Manager to lead the overall operations and performance of our new hotel in Tokyo. You will drive operational excellence, revenue growth, guest satisfaction and employee engagement, while leading business strategy and commercial initiatives for the property.

In this role, you will:

  • Act as a hands-on manager, actively engaged in and overseeing day-to-day hotel operations
  • Evaluate hotel business strategy performance and continuously improve future business plans
  • Lead strategies to increase hotel revenue and tailor sales approaches to market conditions
  • Ensure regular maintenance and necessary repairs keep hotel facilities in good condition
  • Stay flexible and adaptable to new environments, rather than relying solely on past experience
  • Foster a fair, respectful workplace through open communication and active dialogue with employees
  • Ensure full compliance with fire/disaster, business-licensing and labor laws applicable to hotel operations
  • Collaborate with the sales team to proactively pursue new business opportunities

Requirements

Profile Requirements
You are a hands-on, commercially-minded hotel leader committed to operational excellence and team development.
  • Business-level proficiency in English and Japanese; diploma or bachelor's degree in Hospitality Operations or related field
  • Minimum 3 years' experience as a Hotel Manager or General Manager; pre-opening hotel experience highly preferred
  • Exceptional leadership and people-management skills; strong financial/business acumen; goal-oriented and results-driven

Benefits

  • Compensation and benefits: negotiable, to be discussed on a case-by-case basis
  • Contract: 1-year fixed-term, renewable, converting to permanent employment after 1 year per company protocol
  • Probation period: 3 months
  • Schedule: Monday-Friday, 9:00am-6:00pm (40 hours/week); overtime paid per Japan's mandatory OT system
  • Location: Tokyo, Japan (remote working; office equipment such as laptop provided or upon request)


  • Salary: Negotiable - to be discussed on a case-by-case basis

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