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Clinical Documentation Improvement Manager

Role overview

Summary

This role is for a Clinical Documentation Improvement Manager at UASI, responsible for leading a team of CDI professionals and ensuring successful client engagements. You will drive operational excellence and identify growth opportunities while serving as a trusted partner to clients.

Qualifications

  • Minimum of 2 years’ previous management experience.
  • Subject matter expertise specifically with CDI in a consulting environment.
  • Exceptional communication skills including the ability to communicate effectively with client and staff.
  • Preferred: Bachelor's degree
  • Preferred: Active CCDS credential, RN

Responsibilities

  • Lead, coach, and develop a team of CDI professionals while fostering engagement and professional growth.
  • Manage staffing, scheduling, productivity, quality, and utilization to meet client expectations.
  • Serve as the primary client contact, ensuring successful project delivery and high client satisfaction.
  • Partner with Sales and Account Management to identify client needs and support business growth.

Key facts

  • Remote from: United States
  • Full time
  • Mid-level (2-5 years)
  • English

Hard skills

Other skills

  • Communication
  • Quality Assurance
  • Team Leadership
  • Collaboration
  • Accountability

About the company

UASI logo

UASI

  • Outsourcing & BPO
  • 501–1,000
Since 1984, UASI has been one of the largest independent healthcare revenue cycle consulting firms in the United States. UASI is a nationally-recognized leader in the Health Information Management field, weaving technology, expertise, & flexible problem solving together to create effective strategies for each healthcare client. UASI offers services and employment opportunities in Remote Coding, Coding Compliance Review, Education and Training, Clinical Documentation Improvement, HIM and Coding Interim Management, and Revenue Integrity. Our client base includes top-ranked hospitals for academics, research, quality, and patient care. Through this broad client base, remote-employment opportunities, and multiple service offerings, we engineer individual career paths and encourage balance for each employee. As medical coding and regulatory compliance demands continue to increase for every healthcare organization, UASI works within the core values on which our company was founded and offers the newest solutions for producing low-cost, high-quality records.

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Job description

UASI is seeking an experienced Clinical Documentation Improvement (CDI) Manager to lead a team of CDI professionals while serving as a trusted partner to our clients. This role is responsible for driving successful client engagements, developing and mentoring staff, ensuring operational excellence, and identifying opportunities to grow client relationships. The ideal candidate is a collaborative leader with strong CDI expertise, exceptional communication skills, and a passion for delivering outstanding client service and team success.

Responsibilities:

  • Lead, coach, and develop a team of CDI professionals while fostering engagement, accountability, and professional growth.
  • Manage staffing, scheduling, productivity, quality, and utilization to meet client expectations and business objectives.
  • Serve as the primary client contact, ensuring successful project delivery, clear communication, and high client satisfaction.
  • Lead project implementation by managing scope, timelines, financial performance, and quality deliverables, while ensuring changes to project scope, costs, and deadlines are documented and communicated.
  • Serve as the CDI subject matter expert, evaluating project outcomes and balancing quality, client satisfaction, and profitability.
  • Partner with Sales and Account Management to identify client needs, develop solution opportunities, strengthen client relationships, and support business growth.
  • Recruit, interview, onboard, mentor, and retain top CDI talent while collaborating with the CQR team to maintain quality standards and identify development opportunities.
  • Represent UASI as a CDI expert through professional organizations, speaking engagements, networking, and other market-facing activities.

Qualifications

  • Bachelor's degree preferred
  • Active CCDS credential, RN preferred
  • Minimum of 2 years’ previous management experience
  • Subject matter expertise specifically with CDI in a consulting environment
  • Exceptional communication skills including the ability to communicate effectively with client and staff.
  • Strong culture building skills with the ability to increase employee engagement.

At UASI, we know our people are our greatest asset. That's why we offer competitive pay, comprehensive benefits, generous PTO, and a supportive culture that encourages professional growth. If you're looking for a place where you can make an impact while advancing your career, we'd love to hear from you!

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