Job Title: Director of Presales – Microsoft Dynamics 365 & Business ApplicationsExperience: 10+ Years
Industry: ERP / SaaS / Microsoft Business ApplicationsPosition OverviewWe are seeking an experienced Director of Presales – Microsoft Dynamics 365 & Business Applications to lead presales solution consulting, solution architecture, and technology strategy across our Microsoft ERP and business applications portfolio.
The ideal candidate will bring a strong combination of Microsoft Dynamics 365 Business Central/NAV consulting, solution architecture, presales, and client-facing experience. This individual will work closely with prospective customers, sales teams, technical consultants, and leadership to understand business challenges, develop technology solutions, deliver compelling product demonstrations, and support the sales cycle from discovery through solution presentation and proposal development.
The role will also provide leadership and guidance to solution architects, establish architecture standards, and ensure that proposed solutions are scalable, practical, and aligned with customers' business objectives.
Key Responsibilities1. Presales & Solution Consulting- Lead presales engagements for Microsoft Dynamics 365 Business Central, Dynamics NAV, and related Microsoft business applications.
- Partner with sales and business development teams to identify customer requirements, understand business challenges, and develop appropriate technology solutions.
- Conduct discovery sessions, requirement assessments, solution envisioning, and stakeholder workshops.
- Develop and present solution proposals, technical presentations, and demonstrations to prospective customers.
- Translate complex business requirements into practical ERP, CRM, and SaaS solutions.
- Support RFP/RFI responses, estimates, proposals, and statements of work.
- Articulate solution value propositions, business benefits, implementation approaches, and technology roadmaps.
2. Solution Architecture & Technology Leadership- Lead the design and architecture of Microsoft Dynamics 365 Business Central and broader Microsoft Business Applications solutions.
- Develop scalable solution architectures, integration approaches, and technology recommendations.
- Establish architecture standards, best practices, reusable frameworks, and solution design patterns.
- Ensure solutions align with customer requirements, technical feasibility, security, scalability, and business objectives.
- Evaluate emerging Microsoft technologies, including AI, Copilot, Microsoft Fabric, and Power Platform, to identify opportunities for customer transformation.
3. Team & Practice Leadership- Govern solution architecture practices and ensure consistency across customer engagements.
- Collaborate with ERP, CRM, development, implementation, and project management teams.
- Establish best practices for solution discovery, architecture documentation, demonstrations, and proposal development.
- Support continuous improvement of presales processes and solution delivery methodologies.
4. Business & Industry Engagement- Engage with C-level executives, business owners, IT leaders, and functional stakeholders.
- Understand industry-specific challenges and recommend technology-driven business improvements.
- Support digital transformation initiatives across manufacturing, distribution, warehousing, retail, and other industries.
- Build trusted customer relationships and contribute to strategic account development.
Required Qualifications- 10+ years of experience in Microsoft Dynamics NAV, Dynamics 365 Business Central, ERP/CRM consulting, solution architecture, or related technology consulting.
- 3+ years of experience in presales, solution consulting, or customer-facing solution architecture.
- Strong hands-on functional and technical understanding of Microsoft Dynamics NAV and/or Dynamics 365 Business Central.
- Experience leading ERP implementations, solution design, and business process transformation initiatives.
- Demonstrated ability to conduct discovery sessions, deliver solution demonstrations, and present technical solutions to business stakeholders.
- Experience translating business requirements into scalable technology architectures.
- Strong understanding of Microsoft Business Applications and the Power Platform ecosystem.
- Experience working with sales, business development, consulting, and technical delivery teams.
- Excellent communication, presentation, stakeholder management, and leadership skills.
Ideal Candidate ProfileThe ideal candidate is someone who has progressed from a Dynamics NAV/Business Central Consultant or ERP Functional Consultant into a Solution Architect or Presales Solution Architect role and subsequently taken ownership of presales strategy, solution architecture, or team leadership.
This person should be equally comfortable discussing business processes with executives, designing ERP solutions, delivering compelling demonstrations, and guiding technical teams.
Key Success Factors:- Strong Microsoft Dynamics 365 Business Central/NAV background.
- Proven ERP presales and solution consulting experience.
- Excellent client-facing and presentation capabilities.
- Strong solution architecture and business process understanding.
- Ability to connect technology capabilities with measurable business value.
- Leadership experience in solution architecture or presales teams.
