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Sales Development Representative

Role overview

Summary

The Sales Development Representative at BetterRX is focused on generating qualified opportunities for the sales team by engaging prospective hospice customers. This role is essential for driving growth through proactive outreach and relationship-building, ensuring a steady pipeline of leads for the sales process.

Qualifications

  • 1–3 years of SDR or lead generation experience.
  • Strong written and verbal communication skills.
  • Resilient, competitive, and motivated by measurable goals.
  • Preferred: Comfortable working in a fast-paced, high-expectation environment.
  • Preferred: Healthcare experience.

Responsibilities

  • Conduct outbound prospecting via phone, email, LinkedIn, and other channels to generate new business leads.
  • Identify key decision makers and influencers in hospice organizations.
  • Engage prospects to understand their challenges and qualify interest using defined criteria.
  • Maintain accurate activity and pipeline data in CRM.

Key facts

Hard skills

Other skills

  • Communication
  • Resilience
  • Self-Motivation

About the company

BetterRX logo

BetterRX

  • Hospitals & Health Systems
  • SME
  • 51–200
At BetterRX, we are revolutionizing the hospice pharmacy industry with our real-time technology platform, designed to eliminate medication delays and enhance patient care. We are committed to transforming how hospices manage costs and deliver care. Our mission is simple yet profound: to end needless suffering caused by medication delays. We are the only real-time hospice pharmacy solution that empowers care teams to confidently care for their patients, people, and business. More and more hospices are choosing BetterRX to: Lower Costs: An Executive Director highlighted the financial benefits: "BetterRX significantly helps us manage our expenses. A substantial portion of our costs are medications, and BetterRX's platform has notably reduced our per-patient day costs." Improve Efficiencies: A Clinical Director noted the operational benefits: "BetterRX has significantly streamlined our processes. The ease of ordering and the speed of communication with pharmacies mean our nurses can focus more on patient care rather than administrative tasks." Provide Better Care: A Regional Director at a leading hospice organization remarked, "BetterRX has been crucial in improving our patient and family satisfaction scores. Our clinical leaders and nurses have both confidence and flexibility in meeting patient needs efficiently and promptly." At BetterRX, we are not just a service provider; we are your partner in delivering dignified and comfortable end-of-life care. Join us as we continue to innovate and support the mission of hospice care.

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Job description

BetterRX is a leading hospice medication management platform that helps hospice teams provide faster, safer, and more compassionate patient care. Our technology connects hospices, prescribers, and pharmacies with effortless medication ordering and tracking—reducing errors, improving efficiency, and elevating the patient and caregiver experience.

Role Overview
The Sales Development Representative (SDR) is responsible for generating qualified opportunities for the sales team by identifying, engaging, and nurturing prospective hospice customers. This role is critical in fueling BetterRX’s growth engine through proactive outreach, consistent relationship-building, and relentless follow-up.

Key Responsibilities

Lead Generation & Prospecting

  • Conduct outbound prospecting via phone, email, LinkedIn, and other channels to generate new business leads.
  • Identify key decision makers and influencers (CEOs, Executive Directors, DONs, Medical Directors, Pharmacy Partners, etc.).
  • Build and maintain a strong top-of-funnel pipeline aligned to monthly quota goals.
Qualification
  • Engage prospects to understand their challenges and qualify interest using defined criteria (need, authority, timing, etc.).
  • Set high-quality discovery meetings for Account Executives.
Execution & Process Discipline
  • Maintain accurate activity and pipeline data in CRM.
  • Follow structured cadences and messaging aligned with BetterRX’s GTM strategy.
  • Track and optimize conversion rates across calls, email sequences, and meeting sets.
Collaboration
  • Provide consistent feedback to marketing and sales leadership on message performance and market trends.
  • Work closely with Account Executives to ensure smooth handoff and strong alignment.
Performance Metrics
  • Qualified meetings set
  • Conversions from inquiry → SQL
  • Daily/weekly activity volume and quality
  • Pipeline contribution toward revenue goals

Qualifications
  • 1–3 years of SDR or lead generation experience (healthcare experience a plus, but not required).
  • Strong written and verbal communication skills.
  • Resilient, competitive, and motivated by measurable goals.
  • Comfortable working in a fast-paced, high-expectation environment.

Other Requirements
  • Ability to work 100% remote
  • Ability to travel for internal company summits (twice annually)

Benefits
  • 100% Remote Environment 
  • Medical, Dental, Vision, Accidental
  • Company paid: Short Term Disability, Long Term Disability and Life Insurance
  • 401k Match after 1 year of tenure (4%)
  • 3 weeks of PTO
  • 5 Wellness Days
  • Closed for 15 Holidays


Salary: $50,000 annually, OTE $83,000

Applications accepted until December 29, 2026 or position is filled.  

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