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Remote Bilingual B2B Sales Representative (Logistics)

Role overview

Summary

This role focuses on generating new business and developing long-term customer relationships for a third-party logistics brokerage. You will engage with clients across the U.S. and Canada, ensuring their shipping needs are met while coordinating with internal teams to provide a positive customer experience.

Qualifications

  • Proficient level of English (written and spoken)
  • Proficient level of Spanish (written and spoken)
  • Previous experience in B2B sales, business development, or outbound sales
  • Strong outbound calling skills and confidence initiating conversations
  • Tech-savvy, with experience using CRMs (Salesforce or similar)

Responsibilities

  • Make frequent outbound sales calls to identify prospects and generate new business.
  • Introduce the company's logistics services and build relationships with potential customers.
  • Identify customers' shipping needs and follow up consistently with prospects.
  • Coordinate quotations with the internal team and maintain relationships with acquired customers.

Key facts

  • Remote from: United States
  • Full time
  • B2C Sales Representative
  • Spanish, English

Hard skills

Other skills

  • Organizational Skills
  • Problem Solving
  • Communication
  • Social Skills
  • Detail Oriented
  • Adaptability
  • Personal Integrity
  • Accountability
  • Reliability
  • Self-Motivation
  • Multitasking

About the company

The Hello Team logo

The Hello Team

  • Outsourcing & BPO
  • 51–200
Keep Your Business Open 24 Hours If your staff aren’t available to answer calls, you can lose business. Don’t wait to find out! The Hello Team will provide you with agents to answer your calls 24 hours a day. Our agents will be on the phone with your customers and take down their information, we will then send you an email/text with the caller’s information so you can call them back at a time of your convince. We can also book appointments for them if needed, and add new leads to your CRM. The Hello Team has Reps which are specifically trained in the Home Healthcare industry, and the languages we provide are specifically tailored to communicate with your HHA's and patients, Including English Russian Uzbek and Spanish

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Job description

Job Summary:


We are seeking a personable, outgoing, and results-driven Remote Bilingual B2B Sales Representative to generate new business and develop long-term customer relationships for a third-party logistics (3PL) brokerage company serving customers across the U.S. and Canada. The primary focus will be outbound sales calls, prospecting, and building long-term customer relationships. The ideal candidate will have previous experience in B2B sales, business development, or outbound sales, along with excellent English and Spanish communication skills and the confidence to initiate conversations with potential clients. This individual should be highly personable, credible, and relationship-oriented, with strong follow-up, organizational, and problem-solving skills. Integrity, accountability, reliability, and a genuine interest in building long-term professional relationships are essential. The selected candidate will be responsible for understanding customers' shipping needs, maintaining consistent communication, coordinating quotations with the internal team, and ensuring a positive customer experience throughout the process. Strong computer skills, familiarity with CRM platforms, and the ability to adapt to new systems and workflows are also important. Training and internal support will be provided to help the successful candidate develop the necessary logistics knowledge and succeed in the role.

Key Responsibilities:

  • Make frequent outbound sales calls to identify prospects and generate new business.
  • Introduce the company's logistics services and build relationships with potential customers.
  • Identify customers' shipping needs, frequency, and potential business opportunities.
  • Follow up consistently with prospects and schedule calls around their expected shipping needs.
  • Encourage potential customers to request quotes and include the company among their preferred logistics providers.
  • Coordinate quotations with the internal team and follow up with customers to secure shipments.
  • Maintain relationships with acquired customers, monitor their activity, and address any concerns or service issues.
  • Coordinate with internal teams regarding shipment tracking, bookings, and customer requests.
  • Maintain accurate customer notes, commitments, and follow-up records.
  • Perform other duties related to the position as assigned.

Qualifications & Requirements:

  • Proficient level of English (written and spoken).
  • Proficient level of Spanish (written and spoken).
  • Strong interpersonal and communication skills with clients, vendors, and teammates.
  • Previous experience in B2B sales, business development, or outbound sales.
  • Strong outbound calling skills and confidence initiating conversations.
  • Outgoing, approachable, credible, and relationship-oriented personality.
  • Strong interpersonal skills, integrity, humility, accountability, and follow-through.
  • Tech-savvy, with experience using CRMs (Salesforce or similar).
  • Logistics, freight brokerage, or transportation experience is a plus.
  • Resourceful, accountable, with a strong sense of ownership.
  • Out-of-the-box thinker, highly adaptable, reliable, self-motivated, and confident.
  • Strong problem-solving skills with the ability to work independently.
  • Strong attention to detail and multitasking skills in fast-paced work environments.
  • Excellent organizational skills with the ability to manage daily operations.
  • Proficiency in Microsoft Office (Word, Excel, Outlook).
  • Familiar with standard business tools (email, spreadsheets, document management).
  • Ability to quickly learn new systems, software, and workflows.
  • Ability to follow established processes accurately with minimal supervision.
  • Ability to work U.S. EST (New York) business hours and adapt to business needs.
  • Interested in long-term career opportunities.
  • Able to undergo a background check.
  • Reliable Windows 10+ computer, two monitors, and high-speed internet.
  • Reliable backup power source (e.g., power bank, UPS, inverter, or generator) for uninterrupted work during outages.
  • Professional home workstation capable of supporting uninterrupted remote work.

Compensation & Benefits:

  • 100% remote work.
  • Compensation in USD.
  • Commission and/or bonus opportunities.
  • Full-time position with 40 hours weekly.
  • Please note that this is a long-term opportunity.
  • Great work environment with potential for growth.

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