Claims Senior Supervisor, Transportation Litigation

The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one.

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Regular or Temporary:

Language Fluency:  English (Required)

Work Shift:

Please review the following job description:

KEY RESPONSIBILITIES: 

Following is a summary of the essential functions for this job.  Other duties may be performed, both major and minor, which are not mentioned below.  Specific activities may change from time to time.   

​​• Manage end-to-end claims operations to ensure compliance with company policies and regulatory standards. 
• Lead, coach, and develop a team of claims adjusters and specialists to deliver performance objectives. 
• Analyze complex claims and make high-level settlement decisions within delegated authority. 
• Implement claims handling best practices to ensure accuracy, efficiency, and cost management. 
• Monitor claims litigation and collaborate with legal teams to manage exposure. 
• Develop and maintain relationships with internal and external stakeholders to support claim outcomes. 
• Conduct audits and prepare reports on claims trends, performance metrics, and quality controls. 
• Identify and recommend process improvements to enhance claims operations and customer experience.​

 

EDUCATION AND EXPERIENCE 

The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. 

​​• Bachelor’s degree in Business, Insurance, Risk Management, or related field. 
• Minimum of 5–7 years of experience in claims handling or insurance operations with at least 2 years in a supervisory or management capacity. 
• Demonstrated experience handling complex or high-value claims. 
• Working knowledge of insurance regulations, claims systems, and policy interpretation.​ 

CERTIFICATIONS / LICENSES / REGISTRATIONS 

​​• Property & Casualty Adjuster License or equivalent (as required by state regulations). 
• CPCU, AIC, or similar professional insurance designation preferred.​ 

FUNCTIONAL SKILLS 

​​• Strong knowledge of claims management systems and insurance regulations. 
• Analytical skills to interpret data and drive data-informed decisions. 
• Leadership and talent development capabilities to manage and coach team members. 
• Effective negotiation and conflict resolution skills. 
• Advanced communication skills to influence internal and external stakeholders. 
• Proficiency in Microsoft Office Suite and related productivity tools.​

General Description of Available Benefits for Eligible Employees of CRC Group: At CRC Group, we're committed to supporting every aspect of teammates' well-being – physical, emotional, financial, social, and professional. Our best-in-class benefits program is designed to care for the whole you, offering a wide range of coverage and support. Eligible full-time teammates enjoy access to medical, dental, vision, life, disability, and AD&D insurance; tax-advantaged savings accounts; and a 401(k) plan with company match. CRC Group also offers generous paid time off programs, including company holidays, vacation and sick days, new parent leave, and more. Eligible positions may also qualify for restricted stock units and/or a deferred compensation plan.

CRC Group supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. CRC Group is a Drug Free Workplace.

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