Emergency Repair Coordinator

Company Description

Zayo provides mission-critical bandwidth to the world’s most impactful companies, fueling the innovations that are transforming our society. Zayo’s 141,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo’s communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises.

We are seeking an experienced and detail-oriented Coordinator, OSP Service Assurance, to perform the day-to-day functions associated with break/fix activities.  This individual will be responsible for maintaining status reports, documenting project schedules, and project cost with moderate supervisor.   

Key Responsibilities: 

• Responsible for local contract administration and compliance with bonding, insurance, and generalized procedures. 

• Project coordination with all levels of internal leadership. 

• Assist and coordinate internal and 3rd party resources to ensure coverage and best practice. 

• Maintain a tracking log for all emergency restoration purchase requisition. 

• Responsible for coordinating all permits associated with city, state, and county agencies. 

Required Qualifications: 

• Must have working knowledge of structured cabling and routing. 

• Must be familiar with email, MS Excel, Word, Google Earth. 

• Experience with Salesforce, AutoCAD, and Visio, desired.   

• Ability to manage budgets, timelines, and resources effectively. 

• Must be able to read and understand construction documents. 

• Excellent communication and interpersonal skills, with the ability to work with a wide range of stakeholders. 

• Strong problem-solving skills and the ability to adapt to changing project conditions. 

• Knowledge of safety regulations, quality control, and construction standards in OSP projects. 

Education & Experience: 

• High school diploma or equivalent, required. 

• Minimum of one to two (1 – 2) years experience with project coordination in the telecom industry. 

Physical Requirements: 

• Ability to sit at a desk for extended periods. 

• Ability to handle stress and multiple tasks simultaneously in a fast-paced environment. 

Estimated base salary range: $22.50-$34.61

The base pay range shown is a guideline and reasonable estimate for this role. It takes into account the wide variety of factors that are considered in making compensation decisions. Actual compensation offered may vary from the posted range based upon geographic location, work experience, skill level, certifications, and other business and organizational needs. Non- sales roles may be eligible to participate in a discretionary annual incentive plan. Sales roles may be eligible to participate in a sales incentive plan.

Additionally, this position may be eligible for certain benefits, such as health insurance, life insurance, disability retirement plans, paid time off.

The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.

Benefits, Rewards & Wellness

• Excellent Health, Dental & Vision Insurance
• Retirement 401(k) Savings Plan
• Generous paid time off policy including paid parental leave

Zayo is an equal opportunity employer to all protected groups, including protected veterans and individuals with disabilities. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

As part of the application, hiring, onboarding, and/or employment process, Zayo or its affiliates, partners, and vendors may collect, store, and use biometric identifiers and biometric information (collectively, “Biometric Data”), such as fingerprints, facial geometry scans or other unique biological characteristics. Zayo uses CLEAR1, a third-party identity verification service, to verify applicant identity during the hiring process. CLEAR1 may collect Biometric Data, including facial geometry scans and/or other biometric identifiers, to authenticate your identity. Biometric Data will be retained pursuant to CLEAR1’s policies, which can be found here: https://www.clearme.com/clear1-credential-policy-crp. Zayo will not sell, lease, trade, or otherwise profit from any applicant's or employee's Biometric Data. By proceeding with your application, you acknowledge this disclosure. Prior to any collection of Biometric Data — including through CLEAR — you may be presented with a separate consent form and asked to provide your written authorization in accordance with applicable federal, state, and local laws, including the Illinois Biometric Information Privacy Act (BIPA), the Texas Capture or Use of Biometric Identifier Act (CUBI), and other applicable biometric privacy statutes.