Travel Program Specialist

We're currently searching for a Travel Program Specialist to become part of our team. This position centers on supporting travel operations throughout the US, Canada, and LATAM regions, serving as the go-to contact responsible for delivering a smooth travel experience for employees while keeping operations aligned with company policy Requirements A minimum of 2 years spent in a comparable role Substantial background managing corporate travel and expense processes Awareness of travel-related rules and requirements spanning the US, Canada, and LATAM Direct, practical experience using travel booking platforms, with particular emphasis on Concur Strong command of both English and Spanish for effective communication Comfort working across departments and with outside vendors within a fast-moving, international setting Responsibilities Serve as the central contact point addressing all regional travel requirements, organizing intricate travel itineraries and delivering outstanding assistance to those traveling Apply company travel policy consistently, drawing on local and regional insight to inform and educate staff members Oversee and fine-tune travel bookings through the Concur Travel & Expense platform, identifying and fixing any technical issues that come up Inform employees about expense submission procedures to boost clarity, strengthen compliance, and simplify the reimbursement workflow Address immigration-related inquiries and manage internal tools like Topia, generate support letters, and assist employees navigating business visa applications Engage directly with travel vendors at both local and regional levels to handle questions, work through problems, and enhance service quality over time Team up with cross-departmental groups such as Finance, HR, and Administration to keep travel operations in sync with broader organizational objectives Assist with designated reporting functions, internal control measures, and audit activities related to travel Review travel-related data and build reports that surface patterns, potential savings, and chances to refine existing processes