Account Director

ABOUT LUCID GROUP  

We are a global healthcare communications agency with deep therapeutic expertise that traverses the asset lifecycle, delivering transformative outcomes for healthcare brands for over 20 years.

Our more than 500 highly trained professionals work with speed and agility to craft and execute breakthrough strategies that maximize performance and unlock a brand's full potential.

This position is aligned to one of our three capabilities:

• Commercial Communications: Accelerating a brand's trajectory with data-driven strategies and creativity that moves markets.

Our other capabilities include:

• Scientific and Medical Communications: Translating scientific insight into impactful strategies and compelling narratives that inspire change.

• Consulting: Specialized life-sciences consulting - empowering clients to optimize operating models, maximize asset potential and drive sustainable transformation.

Job Summary

We’re seeking an Account Director to serve as a senior strategic and client partner across a portfolio of healthcare and pharmaceutical brands. In this role, you’ll lead complex accounts, build trusted relationships with senior clients, shape brand and marketing direction, and identify opportunities to drive meaningful business growth. You’ll also provide guidance to account teams and collaborate closely with strategy, creative, medical, media, and other cross-functional partners to deliver thoughtful, impactful work.

Responsibilities

• Serve as the senior account lead and key day-to-day client partner, building trusted relationships with senior stakeholders and maintaining a clear understanding of their business, brand, and organizational priorities.

• Translate client objectives, audience needs, and business challenges into focused brand and marketing priorities that guide the work across the account.

• Establish a clear strategic point of view and provide confident counsel that helps clients make decisions, navigate complexity, and move work forward.

• Lead the development and presentation of strategic recommendations, creative briefs, integrated plans, and campaign approaches across media, creative, strategy, medical, and other disciplines.

• Partner closely with media leadership and cross-functional teams to ensure media strategy and activation are meaningfully connected to the broader brand and marketing strategy.

• Oversee multiple brands and complex workstreams, maintaining accountability for scope, staffing, timelines, budgets, quality, and overall account health.

• Anticipate client needs and proactively identify risks, opportunities, and areas where the agency can provide greater value.

• Guide account teams through ambiguity and competing priorities, ensuring teams remain aligned, focused, and equipped to deliver high-quality work.

• Drive organic account growth by identifying opportunities to expand relationships, strengthen capabilities, and support new business pursuits.

• Lead, mentor, and develop account team members through clear direction, thoughtful feedback, and ongoing support.

• Encourage strong strategic, creative, and critical thinking across teams, ensuring recommendations are both compelling and grounded in the realities of healthcare and pharmaceutical marketing.

• Effectively manage up, down, and across the organization to align internal teams, support strong collaboration, and deliver a consistent, high-quality client experience.

Qualifications

• Bachelor’s degree in Marketing, Communications, Business, or related field preferred

• 8+ years of experience in advertising, marketing, or communications with progressive account leadership responsibility

• Experience leading or supporting complex, media-focused healthcare or pharmaceutical accounts, with a strong understanding of how media strategy and activation connect to broader brand, marketing, and business objectives.

• Demonstrated ability to lead complex, multi-brand accounts and senior client relationships

• Strong strategic, analytical, and financial acumen, including experience managing large budgets and scopes

• Proven ability to lead, mentor, and motivate cross-functional teams

• Exceptional written, verbal, and presentation skills with the ability to influence senior stakeholders

• Comfortable operating independently, navigating ambiguity, and driving clarity and results

• Strong interpersonal skills with a consultative, client-focused approach

WHAT DOES IT MEAN FOR US TO BE LUCID?

At Lucid Group, we transform lives. Always. We believe in providing a culture of authenticity where we can all be ourselves, make real connections, and enjoy the work that we do. Together.   

We empower our people to embark on a journey of growth and advancement by offering meaningful learning and development opportunities. 

Central to our ethos is our commitment to cultivating an environment that embraces and respects people of all backgrounds and identities, underpinned by a culture of conscious inclusion and support.   

The Lucid values are not just mere words; they are the culmination of our collective efforts. Co-created by our people for our people, these values serve as our guiding principles, ensuring that every decision we make positively impacts the lives of the clients, patients, healthcare professionals, and colleagues we serve.   

• Compassionately Human: We think about the human impact of our actions 

• Accountable Allies: We are the go-to strategic partners for our clients 

• Invent with Intent: We create meaningful solutions to solve real problems 

• Courageously Curious: We challenge ourselves to think disruptively 

Equal Opportunity Employer: We are an Equal Opportunity Employer and welcome applications from all backgrounds, regardless of race, color, sex, age, pregnancy, marital status, religion, sexual orientation, gender identity, and/or expression or disability.   

We are dedicated to offering an inclusive and accommodating recruitment process. If you require any accommodations during the interview, please do not hesitate to contact us.