Manager, Worldwide Education (Remote, US) Johnson and Johnson MedTech, Electrophysiology

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world.  We provide an inclusive work environment where each person is considered as an individual.  At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Sales Enablement

Job Sub Function:

Sales Training

Job Category:

Professional

All Job Posting Locations:

Remote (US)

Job Description:

Johnson & Johnson MedTech, Electrophysiology, is recruiting a Manager, Global Education to join our team remotely in the US.

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow and profoundly impact health for humanity. Learn more at https://www.jnj.com/. 

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Are you passionate about improving and expanding the possibilities of Cardiovascular? Ready to join a team that’s reimagining how we heal? Our Cardiovascular team develops leading solutions for heart recovery, electrophysiology, and stroke. You will join a proud heritage of continually elevating standards of care for stroke, heart failure and atrial fibrillation (AFib) patients.

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech.

Job Description

Manager, Global Education Purpose:

Is responsible for executing the learning strategy across regional Professional and Commercial Education (Prof Ed and Comm Ed) teams to build proficiency related to the sale and clinical utilization of JJMT Electrophysiology hardware and software. This position will collaborate across the global and regional Prof Ed and Comm Ed teams to develop globally relevant education in support of New Product Introductions (NPI) and New Employee Training that is consistent with the global education strategy. The educational needs of both customers and customer facing employees are in scope and must be approached with a global mindset. The Manager, Global Education will partner with the Sr. Manager, Global Education and functional leaders in EdTech, Global Strategic Marketing product launch leaders as well as regional commercial leaders (Marketing, Sales and Information Technology) to align on knowledge gaps, promote best practices, leverage and embrace approved technologies, and ensure training consistency across all priority regions.

Functional Responsibilities:

• Partner with GSM product leads and commercial business leaders to translate marketing strategy to global education experiences in support of NPI and New Employee Training.
• Collaborate with Global Strategic Marketing and regional Commercial Marketing teams to build and deliver launch training strategies and curriculum, as part of the Launch Excellence process.
• Partner with EdTech functional leads and commercial business leaders to facilitate best practice sharing.
• Leverages EdTech and Electrophysiology curriculum design protocols to maintain consistency of education experience globally to drive successful business results.
• Partners with regional education teams to catalog needs and best practices and shares with EdTech strategy and design leads.
• Collaborates with regional LMS administration on content mapping and content management.
• Ensures global compliance to the global learning digital strategy, communication strategy and digital asset library.
• Responsible for taking technical content provided from various sources such as Medical Science, Marketing, Clinical, Sales, and R&D and applying educationally sound design techniques to create effective education experiences aligned with EdTech Content Standards and Strategies.
• Facilitates initial product training and Train the Trainer (TTT) activities for regional Commercial Education key assets for all content created including, NPI and J&J MedTech Curriculum.
• Follows relevant copy review processes and coordinates expirations status to keep all content current.
• Creates performance indicators to measure effectiveness of training content/experience.
• Responsible for adhering to project level budget.

Required Qualifications:

• Bachelor’s Degree.
• 3 years of Medical Device or related field experience.
• 3 years in cardiac electrophysiology, 3D mapping skills and/or intracardiac ultrasound.
• 3 years in learning and development in lieu of electrophysiology experience.
• Proven ability to understand business strategy and translate into education solutions that support the company’s business goals.
• Proven leadership ability to effectively engage and collaborate with a team of professionals, including personnel who may be working anywhere within the JJMT EP organization globally.
• Experience working with cross-functional teams across a matrixed organization.
• Demonstrated ability to handle a broad list of assets across multiple functions.
• Proven ability to effectively communicate strategy and standards across multiple recipients, including various functions and US and OUS associates.

Preferred Qualifications:

• Experience within regional Commercial Education focused on deployment of training.

• Experience working in OUS marketplace or with OUS teams.
• Experience collaborating with medical technology sales or marketing.
• Proven track record to handle vendor resources.
• Formal training and certification in Instructional Design or portfolio of curriculum design.
• Demonstrated strong knowledge of Learning Management systems management, strategic planning, needs assessment, adult learning and cost/benefit analysis.

Physical working conditions / requirements:

• Strategy development and execution.
• Curriculum Design/Training facilitation.
• Proven project management and consulting skills.
• Demonstrates creative, practical problem solving.
• Excellent written and verbal communication.
• Office deskwork, requiring sitting, walking, using phone and computer.
• May lift up to 30 lbs occasionally.
• During prelaunch and launch activities may be required to be in hospital lab environment.
• Willingness to travel globally as required (up to 25%).

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. 

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation,  external applicants please contact us via https://www.jnj.com/contact-us/careers . internal employees contact AskGS to be directed to your accommodation resource

Required Skills:

Preferred Skills:

AI Judgement Integration, Analytics Insights, Coaching, Consulting, Global Market, Learning & Development Trends, Learning Materials Development, Organizational Knowledge, Process Improvements, Sales Enablement, Sales Support, Sales Training, Strategic Sales Planning, Technical Credibility, Training Needs Analysis (TNA)

The anticipated base pay range for this position is :

$105,000.00 - $181,700.00

Additional Description for Pay Transparency:

This position is eligible to participate in the Company’s long-term incentive program.



Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:

Vacation –120 hours per calendar year

Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year

Holiday pay, including Floating Holidays –13 days per calendar year

Work, Personal and Family Time - up to 40 hours per calendar year

Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child

Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year

Caregiver Leave – 80 hours in a 52-week rolling period10 days

Volunteer Leave – 32 hours per calendar year

Military Spouse Time-Off – 80 hours per calendar year

For additional general information on Company benefits, please go to: https://www.careers.jnj.com/employee-benefits