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Senior Commercial Director, Orlando

Role overview

Summary

This role is for leading the integrated commercial strategy and performance agenda for Hilton's Orlando managed portfolio, which includes 9 hotels and approximately $800 million in annual revenue. You will collaborate with various teams to drive revenue growth and enhance market share.

Qualifications

  • Ten (10) years experience in hotel Commercial related disciplines.
  • Demonstrated experience directing commercial strategy for a large hotel, complex, or multi-property portfolio.
  • Experience improving commercial performance through leadership and data-driven decision-making.
  • Willing to travel to support Orlando hotels.
  • Preferred: Knowledge of Orlando market dynamics

Responsibilities

  • Oversee the Orlando market commercial plan
  • Lead operating rhythm; identify performance gaps, accountable actions, and results
  • Develop a Group strategy, multi-year pace, lead generation, conversion, and citywide
  • Coordinate property strategies with market-level opportunities

Key facts

Hard skills

Other skills

  • Team Leadership
  • Relationship Management
  • Relationship Building
  • Influencing Skills

About the company

Hilton logo

Hilton

  • Hotels & Lodging
  • Large
  • 10,001+
Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 24 world-class brands comprising more than 7,600 properties and nearly 1.2 million rooms, in 126 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed over 3 billion guests in its more than 100-year history, was named the No. 1 World’s Best Workplace by Great Place to Work and Fortune and has been recognized as a global leader on the Dow Jones Sustainability Indices for seven consecutive years. Hilton has introduced industry-leading technology enhancements to improve the guest experience, including Digital Key Share, automated complimentary room upgrades and the ability to book confirmed connecting rooms. Through the award-winning guest loyalty program Hilton Honors, the nearly 190 million Hilton Honors members who book directly with Hilton can earn Points for hotel stays and experiences money can't buy. With the free Hilton Honors app, guests can book their stay, select their room, check in, unlock their door with a Digital Key and check out, all from their smartphone. Visit stories.hilton.com for more information, and connect with Hilton on Facebook, Twitter, LinkedIn, Instagram and YouTube.

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Job description

Exceptional Hospitality Starts with You

The location for this position is virtual/remote in Orlando, FL

This is your chance to be part of the Managed Commercial team, reporting to the VP Commercial Director, US Managed.

As the Senior Commercial Director, Orlando, you'll lead the integrated commercial strategy and performance agenda for Hilton's Orlando managed portfolio. Spanning 9 managed hotels and ~$800m in annual revenue, Orlando is one of the most complex markets within Americas Managed portfolio. Managerial responsibilities include dotted line reporting from hotels to translate hotel needs, and enterprise capabilities into strategies that deliver revenue growth, market share gains, and stronger owner returns.

What you'll do during a typical day:

  • Oversee the Orlando market commercial plan
  • Lead operating rhythm; identify performance gaps, accountable actions, and results.
  • Develop a Group strategy, multi-year pace, lead generation, conversion, and citywide.
  • Coordinate property strategies with market-level opportunities.
  • Align HWS resources.

How you'll collaborate with others:

  • Influence across property and above-property commercial teams; direct people-management responsibility will depend on the final organizational design.
  • Build trust with ownership and asset-management.

What It Takes to Make the Stay

You have these minimum qualifications:

  • Ten (10) years experience in hotel Commercial related disciplines.
  • Demonstrated experience directing commercial strategy for a large hotel, complex, or multi-property portfolio.
  • Experience improving commercial performance through leadership and data-driven decision-making.
  • Willing to travel to support Orlando hotels.

It would be useful if you have:

  • Knowledge of Orlando market dynamics
  • Experience with large Group-oriented, full-service, resort, or convention hotels.
  • Experience influencing matrixed teams and managing senior ownership relationships.

How We'll Help You Thrive

At Hilton, the hospitality we're known for doesn't end with our guests. We proudly invest in our Team Members' wellbeing, supporting you through all of life's moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:

  • Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
  • Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
  • Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
  • Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
  • Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
  • Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
  • Generous paid time off (PTO) – Recharge, relax, and take time for what matters most
  • Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
  • Financial security for your future – Our retirement plans make it easier to save for what's next

*Benefits availability may vary depending on Team Member's location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.

Hilton offers its eligible team members a comprehensive benefits package to support their mental and physical well-being, so they can Thrive personally and professionally. The pay range for this role is $175,000 – $255,000 and is determined based on applicable and specialized experience and location. Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive (Bonus) Plan, and the Company's long-term incentive plan, consistent with other team members at the same level and/or position within the Company.

#LI-REMOTE

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